Aladdin system Support Analyst

Company Description

Innovatz is a Global Management Consulting, Technology Services, and Business Process Outsourcing Company headquartered in Kuala Lumpur, Malaysia. With a strong presence in America, China, India, Australia, Korea, Hong Kong, Singapore, Thailand, Philippines, Indonesia, and Vietnam, we have a skilled workforce of over 500 professionals. Innovatz is known for delivering innovative staffing solutions and has an excellent track record serving Fortune 500 companies worldwide. Our Human-Centered Design Approach ensures we meet the rapidly changing talent needs of today's world, while our Workforce Management Ability (WMA) enhances your productivity, competency, and efficiency.

Role Description

This is a full-time on-site role located in Hyderabad for an Aladdin System Support Analyst. The Aladdin System Support Analyst will be responsible for providing technical support, troubleshooting issues, and ensuring the efficient operation of the Aladdin system. The role includes monitoring system performance, resolving IT-related issues, and collaborating with various teams to implement system upgrades and enhancements.

Qualifications

• Technical Support and Troubleshooting skills
• Strong Analytical Skills
• Experience with Information Technology and Operating Systems
• Knowledge of system monitoring and performance optimization
• Excellent problem-solving abilities
• Ability to work independently and effectively collaborate with team members
• Bachelor's degree in Computer Science, Information Technology, or related field
• Prior experience with the Aladdin system is a plus