Airport Ground Staff-Airport Operation-Ticketing Executive

About The Opportunity

• Manage and oversee airport ticketing processes, ensuring accurate document verification and timely service delivery.
• Provide exceptional customer support, addressing inquiries and resolving issues efficiently at the ticketing counter.
• Coordinate with ground operations teams to streamline check-in and boarding procedures.
• Utilize and maintain ticketing systems to ensure compliance with airline policies and regulatory standards.
• Monitor and uphold safety and security protocols in the ticketing and boarding areas.
  

Skills & Qualifications

• Proven experience in airport ground operations or ticketing roles.
• Strong customer service skills with a focus on efficient problem-solving.
• Excellent communication abilities in English; proficiency in local languages is beneficial.
• Familiarity with airline ticketing software and point-of-sale systems.
  

Preferred

• Prior experience in the aviation or travel industry.
• Ability to work in a fast-paced, dynamic environment while maintaining high attention to detail.
  

• Competitive salary with attractive performance-based incentives.
• Comprehensive training programs on airport protocols and operational procedures.
• A positive work environment that values teamwork and career growth.