AI Success Associate (Promt Engineer)

As a Conversation Designer, your primary responsibility will be to convert business goals into agentic workflows by designing and iterating on conversation flows and logic. You will write and test prompts to optimize the performance of LLMs in a voice-first context. Evaluating, debugging, and enhancing voicebot performance using structured test cases and success metrics will be crucial aspects of your role. Collaboration with engineering, data, sales, and marketing teams to align voice AI Agent behavior with real customer use cases will be essential. Additionally, you will be developing tools, prompt templates, and reusable components to facilitate efficient development scalability. Documenting strategies and continuously improving them based on data insights and user feedback will also be part of your responsibilities. To excel in this role, you should have a solid understanding of LLMs and prompt engineering, including concepts like few-shot, zero-shot, role prompting, and persona shaping. Proficiency in Python and SQL will be necessary for prototyping, automating tests, and analyzing conversational data. Strong written and verbal communication skills in English and Hindi are required as you will be crafting messages for real people. A strong sense of ownership, entrepreneurial mindset, and self-starter attitude are traits that will help you succeed in this position. You should also possess the ability to analyze business requirements and transform them into smart, human-like conversational agents. As a recent graduate in Computer Science, Data Science, Linguistics, AI, Product Design, or a related field, you should have exposure to large language models (LLMs) like ChatGPT, Claude, Gemini, or similar projects. Basic proficiency in Python and working knowledge of SQL are expected. Your passion for AI, voice tech, or conversational UX will be valuable, especially if you have prior experience working on similar projects. In terms of logistics, the compensation for this position is competitive, and the joining is required as soon as possible in Noida. The company offers a people-centric culture, a well-balanced team of experienced entrepreneurs, and is backed by reputable investors from India and Silicon Valley. The environment promotes freedom, responsibility, entrepreneurial spirit, exponential growth, and prioritizes healthcare for physical and mental wellness. If you are looking to contribute to a dynamic team, work on cutting-edge technologies, and be part of a company that values its people above all else, this role provides a unique opportunity for growth and impact. (Note: This job description does not constitute an exhaustive list of responsibilities, qualifications, or benefits and is subject to change based on business needs.),