Agile Coaching Advisor - HIH - Evernorth

Agile Coaching Advisor Position Overview: The Enterprise Coach at Cigna Group is someone responsible for partnering with organizational leadership to enable the delivery of value efficiently and effectively to our customers. The Enterprise Coach co-creates meaningful, sustainable change, through enterprise-level transitions, employing relevant methodologies and techniques. This role emphasizes leadership, collaboration, mentoring, and adaptability, with hands-on experience in various industry-proven scenarios to foster continuous improvement.

Responsibilities:

• Strategic Guidance: Collaborate with IT and business leaders to catalyze sustainable and impactful change, evaluating and shaping organizational design, structure, and culture.
• Coaching and Development: Mentor and upskill team members across the organization, from portfolio to team level, both locally and globally, while fostering a culture of continuous learning and improvement.
• Organizational Alignment: Utilize Cigna's Enterprise Operating Model to develop and refine training, materials, and guidelines, ensuring integration with organizational objectives.
• Advocacy and Education: Serve as a catalyst for transformational/efficient practices, promoting a culture of adaptability and responsiveness across the organization.
• Support and Implementation: Interface with all levels of leadership to support organizational change, including process, practice, and tooling changes. Work with globally distributed teams to implement Lean, Agile, Customer Centricity, and other relevant principles, with a focus on demonstrating the impact of coaching changes.
• Community Building: Create a culture of shared best practices, proactively address organizational obstacles, and provide coaching, mentoring, and training at all organizational levels. Accountable for building relationships & having the right conversations.

Qualifications:

• Strong collaborative leadership skills with business and technology acumen • Demonstrated ability to work well with others and lead Change Management initiatives

• Expertise in various scaling practices and shifting from project to product-centric paradigms
• Capacity to challenge existing assumptions and overcome resistance
• Comprehensive experience in a variety of enterprise roles and responsibilities
• Expertise in Scrum, Kanban, scaling frameworks (such as the Scaled Agile Framework), and related methodologies
• Capable of evaluating organizational health metrics and disseminating insightful data through visual management techniques
• SPC certification is a plus.
• Lean or Six Sigma certification is plus.

Required Experience & Education:

• 11-13 years of experience • College degree (Bachelor) in related technical/business areas or equivalent work experience.

Equal Opportunity Statement: Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations

About Evernorth Health Services