Agentforce/AI Architect

The Manager, AgentForce Development position at PwC requires a skilled and proactive individual to lead and oversee the development of custom solutions on the AgentForce platform within Salesforce. The role involves guiding a team of developers to optimize agent workflows, automate processes, and integrate AI technologies to enhance case management efficiency and decision-making. Collaboration with key stakeholders is essential to align business needs with technical solutions and ensure that AgentForce capabilities are leveraged across various use cases. The ideal candidate for this role should have hands-on experience with AgentForce, Apex, and AI-driven automation. They should demonstrate a proven track record of managing and collaborating with development teams to deliver high-quality, scalable solutions. Strong communication and leadership skills are essential for effectively leading and mentoring a team of developers, ensuring timely project delivery and maintaining high-quality standards. The candidate should also possess proficiency in Apex development, workflow automation, custom actions, and API integrations to enhance AgentForce workflows and decision-making processes. Key responsibilities of the Manager, AgentForce Development include team leadership and guidance, customization and implementation of AgentForce actions, overseeing Apex and workflow automation, implementing AI-driven routing strategies, managing cross-system integrations, designing scalable and maintainable solutions, collaborating with stakeholders to define technical requirements, and overseeing deployment activities to ensure thorough testing and quality assurance. Additional desired skills for this role include experience with advanced AgentForce features, familiarity with Salesforce Einstein integration, Salesforce certifications such as Application and System Architect, and understanding of cloud-native development architectures, particularly when integrating AgentForce with other cloud applications or microservices.,