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   Job Category  
 Customer Success 
 
   Job Details  
  
     About Salesforce    
  Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn t a buzzword it s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. 
  
  Ready to level-up your career at the company leading workforce transformation in the agentic era? You re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. 
  
  We are seeking a  
 Senior Salesforce Developer   with strong expertise in building scalable Salesforce solutions and hands-on experience with  
 AI capabilities   including  
 Salesforce Einstein   and  
 Agentforce  . The ideal candidate will combine deep Salesforce development skills with an innovative approach to  
 AI-driven automation  , enabling intelligent workflows and enhanced user experiences.  
 Key Responsibilities   Salesforce Development:   -  Design, develop, and implement custom Salesforce solutions using   Apex, Lightning Web Components (LWC)   and integrations. 
  -  Build and optimize   Data Cloud, Service Cloud, and Sales Cloud   features to support AI-driven processes. 
  -  Create scalable, maintainable, and secure solutions in line with Salesforce best practices. 
  
  AI Enablement & Implementation:   -  Configure and customize   Salesforce Einstein   features, including predictive analytics, bots, and recommendations. 
  -  Design and deploy   Agentforce   agents for autonomous workflows, intent design, and natural language interactions. 
  -  Integrate   Retrieval-Augmented Generation (RAG)   and prompt engineering for enhanced AI responses. 
  -  Partner with data teams to ensure high-quality datasets for AI models. 
  
  Solution Architecture & Collaboration:   -  Translate business requirements into   technical designs   with AI-first thinking. 
  -  Collaborate with architects, admins, and business analysts to deliver end-to-end AI-enabled solutions. 
  -  Conduct code reviews, provide technical mentorship, and ensure adherence to coding standards. 
  
  Testing & Deployment:   -  Perform unit testing, integration testing, and support user acceptance testing (UAT). 
  -  Deploy solutions via   Salesforce DevOps tools   (Copado, Gearset, etc.). 
  
  Required Skills & Experience   -   6+ years   of Salesforce development experience, with   Salesforce Platform Developer I & II certifications   preferred. 
  -  Proven experience with   Apex, LWC, Visualforce, SOQL/SOSL  , and API integrations. 
  -   Hands-on   implementation experience with   Salesforce Einstein AI   (Einstein Bots, Next Best Action, Prediction Builder, Einstein for Sales / Service). 
  -  Working knowledge of   Agentforce   setup, intent design, and autonomous workflows. 
  -  Familiarity with   Data Cloud   and AI-related data preparation. 
  -  Strong understanding of   Salesforce security, governor limits, and performance optimization  . 
  -  Experience with DevOps and CI/CD pipelines in Salesforce. 
  -  Excellent problem-solving skills and the ability to work in agile teams. 
  
  Preferred Qualifications   -  Experience with   prompt engineering   and   LLM integrations   in Salesforce. 
  -  Prior experience in   Financial Services, Retail, or Healthcare   AI implementations. 
  -  Salesforce certified Agentforce Specialist 
  -  Salesforce certified Data cloud Consultant