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AEP Customer Journey Analytics

AEP Customer Journey Analytics

Cognizant

5 - 10 years

0 Lacs

karnataka

Posted:1 week ago| Platform: Shine logo

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Skills Required

data modeling dashboards reports troubleshooting analytical skills communication collaboration aep customer journey analytics integration techniques problemsolving data privacy regulations

Work Mode

On-site

Job Type

Full Time

Job Description

As a skilled Developer with 5 to 10 years of experience specializing in AEP Customer Journey Analytics, your role will focus on enhancing customer experiences through data-driven insights and analytics. You will play a critical part in our company's growth and societal impact by contributing to the following responsibilities: - Develop and implement solutions using AEP Customer Journey Analytics to enhance customer experience. - Collaborate with cross-functional teams to gather and analyze customer data for actionable insights. - Design and optimize data models to support customer journey analytics initiatives. - Provide technical expertise in integrating AEP with other platforms and systems. - Ensure data accuracy and integrity across all analytics processes. - Monitor and evaluate the performance of analytics solutions making improvements as needed. - Support the creation of reports and dashboards to visualize customer journey data. - Assist in troubleshooting and resolving technical issues related to analytics tools. - Stay updated with the latest trends and technologies in customer journey analytics. - Contribute to the development of best practices for data analytics and reporting. - Work closely with stakeholders to understand their requirements and deliver tailored solutions. - Ensure compliance with data privacy regulations and company policies. - Drive continuous improvement in analytics processes to enhance efficiency and effectiveness. Qualifications required for this role include: - Strong understanding of AEP Customer Journey Analytics and its applications. - Proficiency in data modeling and integration techniques. - Experience in creating and managing dashboards and reports. - Expertise in troubleshooting and resolving technical issues. - Strong analytical and problem-solving skills. - Excellent communication and collaboration abilities. - Familiarity with data privacy regulations and compliance requirements.,

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AEP Customer Journey Analytics