Admission Team Lead

3 - 7 years

4 - 6 Lacs

Posted:11 hours ago| Platform: Naukri logo

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Work from Office

Job Type

Full Time

Job Description

Supervise a team of counsellor/calling agent
Track daily performance metrics calls, talk-time, lead handling, conversions Conduct daily briefings, coaching sessions, and performance reviews Ensure adherence to scripts, SOPs, and CRM processes

Required Candidate profile

Team management, leadership, coaching, CRM knowledge, target management, communication skills Manage escalations & provide Solutions Maintain rosters, attendance & operational administration

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