Admission Counselor

1. Parent Interaction & Counselling

• Attend walk-in parents, phone calls, website leads, and social media enquiries.
• Understand parents’ expectations and recommend suitable programs (Playgroup, Nursery, LKG, UKG, Daycare, etc.).
• Explain the school philosophy, curriculum (like learning approach, safety, teacher quality, activities), and daily routines.
• Build trust and rapport with parents and handle their concerns patiently.
• 2. Lead Management & Follow-ups
• Maintain enquiry records (Excel/CRM/Admission register).
• Do timely follow-ups with interested parents via calls, WhatsApp, or emails.
• Track the status of each lead — new, interested, visit done, converted, or dropped.
• Ensure no enquiry is missed or delayed.

3. Campus Visit & Experience4. Admission Process Handling5. Communication & Coordination6. Marketing Support7. Reporting & AccountabilityKey Skills RequiredGoal of the RoleTo convert enquiries into admissions by building trust with parents and representing the school professionally and honestly.

• Arrange and conduct school tours for parents.
• Highlight facilities like classrooms, play area, safety measures, CCTV, hygiene, and learning resources.
• Create a warm and welcoming first impression of the school.
• Explain admission procedure, documents required, fee structure, and payment timelines.
• Assist parents in filling forms and collecting required documents.
• Coordinate with the admin team for seat availability and confirmations.
• Ensure smooth onboarding of the child after admission.
• Coordinate with teachers, front desk, and management for admission updates.
• Share parent feedback and objections with management for improvement.
• Update parents about events, orientation sessions, and joining dates.
• Support marketing campaigns, open houses, events, and school promotions.
• Call prospective parents from campaign leads and convert them into visits.
• Collect testimonials and referrals from happy parents.
• Prepare daily/weekly reports on enquiries, visits, and admissions.
• Analyze conversion ratio and suggest improvement strategies.
• Take ownership of admission targets and timelines.
• Excellent communication (Hindi & English).
• Empathy, patience, and persuasion skills.
• Basic computer skills (Excel, WhatsApp, email).
• Positive attitude and child-centric mindset.

Job Type: Full-time

Pay: ₹17,000.00 - ₹20,000.00 per month

Ability to commute/relocate:

• Zirakpur, Punjab: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Bachelor's (Preferred)

Experience:

• Academic counseling: 1 year (Preferred)

Location:

• Zirakpur, Punjab (Preferred)

Shift availability:

• Day Shift (Preferred)

Work Location: In person

Expected Start Date: 02/01/2026