1. Parent Interaction & Counselling Attend walk-in parents, phone calls, website leads, and social media enquiries. Understand parents’ expectations and recommend suitable programs (Playgroup, Nursery, LKG, UKG, Daycare, etc.). Explain the school philosophy, curriculum (like learning approach, safety, teacher quality, activities), and daily routines. Build trust and rapport with parents and handle their concerns patiently. 2. Lead Management & Follow-ups Maintain enquiry records (Excel/CRM/Admission register). Do timely follow-ups with interested parents via calls, WhatsApp, or emails. Track the status of each lead — new, interested, visit done, converted, or dropped. Ensure no enquiry is missed or delayed. 3. Campus Visit & Experience4. Admission Process Handling5. Communication & Coordination6. Marketing Support7. Reporting & AccountabilityKey Skills RequiredGoal of the RoleTo convert enquiries into admissions by building trust with parents and representing the school professionally and honestly. Arrange and conduct school tours for parents. Highlight facilities like classrooms, play area, safety measures, CCTV, hygiene, and learning resources. Create a warm and welcoming first impression of the school. Explain admission procedure, documents required, fee structure, and payment timelines. Assist parents in filling forms and collecting required documents. Coordinate with the admin team for seat availability and confirmations. Ensure smooth onboarding of the child after admission. Coordinate with teachers, front desk, and management for admission updates. Share parent feedback and objections with management for improvement. Update parents about events, orientation sessions, and joining dates. Support marketing campaigns, open houses, events, and school promotions. Call prospective parents from campaign leads and convert them into visits. Collect testimonials and referrals from happy parents. Prepare daily/weekly reports on enquiries, visits, and admissions. Analyze conversion ratio and suggest improvement strategies. Take ownership of admission targets and timelines. Excellent communication (Hindi & English). Empathy, patience, and persuasion skills. Basic computer skills (Excel, WhatsApp, email). Positive attitude and child-centric mindset. Job Type: Full-time Pay: ₹17,000.00 - ₹20,000.00 per month Ability to commute/relocate: Zirakpur, Punjab: Reliably commute or planning to relocate before starting work (Preferred) Education: Bachelor's (Preferred) Experience: Academic counseling: 1 year (Preferred) Location: Zirakpur, Punjab (Preferred) Shift availability: Day Shift (Preferred) Work Location: In person Expected Start Date: 02/01/2026
1. Parent Interaction & Counselling Attend walk-in parents, phone calls, website leads, and social media enquiries. Understand parents’ expectations and recommend suitable programs (Playgroup, Nursery, LKG, UKG, Daycare, etc.). Explain the school philosophy, curriculum (like learning approach, safety, teacher quality, activities), and daily routines. Build trust and rapport with parents and handle their concerns patiently. 2. Lead Management & Follow-ups Maintain enquiry records (Excel/CRM/Admission register). Do timely follow-ups with interested parents via calls, WhatsApp, or emails. Track the status of each lead — new, interested, visit done, converted, or dropped. Ensure no enquiry is missed or delayed. 3. Campus Visit & Experience4. Admission Process Handling5. Communication & Coordination6. Marketing Support7. Reporting & AccountabilityKey Skills RequiredGoal of the RoleTo convert enquiries into admissions by building trust with parents and representing the school professionally and honestly. Arrange and conduct school tours for parents. Highlight facilities like classrooms, play area, safety measures, CCTV, hygiene, and learning resources. Create a warm and welcoming first impression of the school. Explain admission procedure, documents required, fee structure, and payment timelines. Assist parents in filling forms and collecting required documents. Coordinate with the admin team for seat availability and confirmations. Ensure smooth onboarding of the child after admission. Coordinate with teachers, front desk, and management for admission updates. Share parent feedback and objections with management for improvement. Update parents about events, orientation sessions, and joining dates. Support marketing campaigns, open houses, events, and school promotions. Call prospective parents from campaign leads and convert them into visits. Collect testimonials and referrals from happy parents. Prepare daily/weekly reports on enquiries, visits, and admissions. Analyze conversion ratio and suggest improvement strategies. Take ownership of admission targets and timelines. Excellent communication (Hindi & English). Empathy, patience, and persuasion skills. Basic computer skills (Excel, WhatsApp, email). Positive attitude and child-centric mindset. Job Type: Full-time Pay: ₹17,000.00 - ₹20,000.00 per month Ability to commute/relocate: Zirakpur, Punjab: Reliably commute or planning to relocate before starting work (Preferred) Education: Bachelor's (Preferred) Experience: Academic counseling: 1 year (Preferred) Location: Zirakpur, Punjab (Preferred) Shift availability: Day Shift (Preferred) Work Location: In person Expected Start Date: 02/01/2026