Admission Counsellor & Operations Coordinator

Job Title: Admission Counsellor
Timings: 8 am to 5 pm
Location: Paathshala Kindergarten, Zirakpur
Employment Type: Full-time
Experience Required: 2+ years in admission counselling/ administration/receptionist roles (preferably in education sector)
Gender Preference: Female (Married candidates preferred)

Job Summary:

We are seeking a highly experienced and dynamic professional to join our team as a Senior Admission Counsellor & Operations Coordinator. This unique role is designed for a candidate who is not only an expert in guiding candidates through the admission process but also possesses a strong background in the administrative, operational, and physical infrastructure that supports our institution. The ideal candidate will be a cornerstone of our front-line operations, ensuring a seamless and positive experience for all visitors and stakeholders while contributing to the overall efficiency and management of our facility.

Key Responsibilities:

1. Admission Counselling

• Serve as a primary point of contact for prospective candidates and their families, providing detailed information about programs, fees, and admission requirements.
• Conduct personalized counselling sessions, campus tours, and interviews to assess candidate fit and convert inquiries into enrolled students.
• Manage the entire admission lifecycle from inquiry to enrollment, including application processing, document verification, and follow-up.
• Maintain and update the Customer Relationship Management (CRM) system with accurate candidate data and interaction logs.
• Achieve and exceed enrollment targets through proactive outreach and relationship-building.

2. Administration & Operations

• Oversee critical administrative functions, including data entry, record keeping, filing, and report generation related to admissions and operations.
• Coordinate with the finance department on fee collection, invoicing, and financial aid documentation.
• Manage inventory of office and admission supplies, ensuring adequate stock levels.
• Develop and streamline operational procedures to enhance efficiency across the admission and front desk functions.
• Assist in scheduling appointments, meetings, and events for the admissions and management teams.

3. Front Desk & Reception Management

• Manage the main reception area, serving as the first point of contact for all visitors, phone calls, and emails, providing a welcoming and professional impression.
• Efficiently handle a high-volume, multi-line phone system, directing calls appropriately and taking detailed messages.
• Receive and distribute mail and packages.
• Supervise and train junior front desk staff, ensuring consistent service standards.

4. Property & Facility Management Support

• Act as a liaison with property management vendors (e.g., cleaners, security, maintenance technicians) to ensure the facility is well-maintained.
• Conduct daily walk-throughs to identify and report any maintenance, safety, or housekeeping issues.
• Manage access control systems, including key distribution for staff and visitors as needed.
• Assist in coordinating office moves, renovations, or setup for special events.

Why Join Paathshala?

• Work in a reputed and child-friendly educational environment.
• Opportunity to grow within the school administration.
• Supportive and collaborative team culture.

Job Type: Full-time

Pay: ₹18,000.00 - ₹25,000.00 per month

Work Location: In person