Admission counsellor

Key Responsibilities:

• Lead Management:
• Handle inbound calls, walk-ins, and online inquiries.
• Maintain a lead database and follow up regularly.
• Convert prospective leads into admissions through consistent communication.
• Counselling & Communication:
• Understand the needs and concerns of parents.
• Clearly explain the school’s philosophy, curriculum, activities, and admission process.
• Offer guidance and address queries empathetically and professionally.
• Admissions Process:
• Schedule and conduct campus tours and parent meetings.
• Assist parents with application forms and documentation.
• Coordinate with the accounts and academic team to ensure smooth onboarding.
• Reporting & Documentation:
• Maintain accurate records of inquiries, visits, and enrolments.
• Provide weekly and monthly reports on admissions status and conversion rates.
• Marketing & Outreach:
• Participate in promotional events, school fairs, and open houses.
• Collaborate with marketing for social media campaigns and lead generation activities.

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Key Skills & Competencies:

• Excellent verbal and written communication
• Empathetic listener and persuasive speaker
• Ability to handle objections and close admissions
• Organised, punctual, and detail-oriented
• Proficient in MS Office and CRM tools

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Qualifications:

• Bachelor’s degree in any discipline (Education/Marketing preferred)
• Minimum 1–3 years of experience in counselling, customer service, or sales (Preschool/school experience is a plus)

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Salary & Benefits:

• Competitive salary based on experience
• Incentives for meeting admission targets
• Professional growth opportunities
• Friendly and supportive work environment

Job Types: Full-time, Permanent

Pay: ₹12,010.20 - ₹39,725.99 per month

Benefits:

• Internet reimbursement

Schedule:

• Day shift
• Morning shift
• Weekend availability

Work Location: In person