Admission Counsellor

About School:

IEM Public School, under the aegis of the IEM Group, is a premier institution committed to providing quality education that blends strong academic foundations with holistic development.With modern infrastructure, experienced faculty, and a learner-centric approach, IEM Public School emphasizes academic excellence, co-curricular engagement, and value-based education to prepare students for future challenges. The schools vision is to create responsible global citizens equipped with knowledge, skills, and integrity.

Job Summary:

The Admission Counselor is responsible for guiding prospective students and their families through the admission process. This includes providing information about courses, eligibility, and institutional policies while ensuring a seamless and positive experience. The role involves meeting enrollment targets, maintaining accurate records, and contributing to the institution's growth.

Role & responsibilities

Excellent communication and interpersonal skills.

Strong persuasion and negotiation abilities.

Proficiency in CRM software and Microsoft Office Suite.

Ability to work in a target-driven environment.

Time management and organizational skills.

Key Responsibilities:

Prospective Student Counseling:

Counsel prospective students and parents about program offerings, eligibility criteria, and career opportunities.

Assist students in choosing the right course based on their academic background, interests, and goals.

Lead Management:

Handle inquiries received through calls, emails, and walk-ins efficiently.

Follow up with leads to convert inquiries into successful admissions.

Maintain a database of potential and enrolled students.

Admission Process Coordination:

Guide students through the entire admission process, including application, documentation, and fee submission.

Ensure all admission requirements are met and maintain accurate records.

Campus Tours and Events:

Organize and conduct campus tours for prospective students and their families.

Participate in admission events, open houses, and educational fairs to promote the institution.

Collaboration and Communication:

Work closely with the academic team to stay updated on course offerings, seat availability, and institutional policies.

Provide regular updates and feedback to the admissions team about enrollment progress.

Target Achievement:

Meet or exceed monthly and yearly admission targets set by the institution.

Develop strategies to increase student enrollments.

Market and Competitor Analysis:

Stay informed about market trends and competitor offerings to provide competitive insights.

Customer Relationship Management (CRM):

Maintain accurate records in CRM systems to track and follow up on leads and enrolled students.

Preferred candidate profile

Experience in School Admission