Admission Counsellor

ROLES AND RESPONSIBILITIES

The key responsibilities of the Admission Officer will be:

• Manage the process of admission right form the point of a walk-in or telephonic enquiry to the final admission

Develop a team of two or more Admission counselors as required, discovery guide and supporting ancillary staff

Prepare Admission folders, separately for the Pre-school section and the BBH section, for the use of the Admission counselors: this will contain the following:

Basic information about the school philosophy.

Information about the infrastructure and other facilities at the school.

Affiliation with the board: why we have selected a particular board achieved or applied or plan to apply.

Advantages of the chosen education board to the students.

How we adapt the board guidelines t our system and make it more valuable as compared to any other school that just TEACHES the course.

Our achievements as a company, school, students.

Brief profile of: Lina, Principal, main teaching staff.

Activities over the past year.

Comments by our parents, students, visitors, where our students have visited.

Fee structure.

Prepare a sales pitch for the Admission counsellors, this will follow directly from the Admission folder as prepared above

Train the Admission counsellors to the admission process

Train the Admission counsellors in objection handling

Take daily feedback from the Admission counsellors on the following:

No. of enquiries

Mode of enquiries: walk-ins, telephonic

Follow-ups

Conversions

Maintain a database of all the enquiries, that is updated daily

Prepare an analysis of the following:

Mode of enquiries: walk ins, telephonic

Geographic PIN code analysis

Reason of NIs

Daily presentation of the previous days report with the Principal and strategise on improvements

Conceptualise events that can attract more footfalls to the school

Provide daily update to the Accounts on the following:

number of admissions

total fee collected

any discounts offered (with a prior approval from the Principal)

payment schedule

follow-up with previous NIs and call for second round of counselling

Develop a well decorated room for the counselling purpose, if possible as a model classroom

Maintain a stock of admission stationary to avoid overstocking or out-of-stock

Maintain a set of other display material to showcase the philosophy of KKEL

Ensure smooth functioning of the admission process for the school

Contribute to the Schools Values being understood, accepted and practiced; and

Undertake other duties as directed by the Principal

Note:

The roles and responsibilities outlined above are not meant to be an exhaustive list of tasks. Flexibility is required and the incumbent is expected to carry out any other related duties that are necessary for the optimum functioning of the school as a whole.

REQUIREMENTS & SKILLS:

Worked as a Admission counselor in any education institute for a minimum of two year

Excellent leadership skills, including an ability to support, communicate with, and motivate counseling staff;

Ability to effectively handle objections and queries

Ability to strategically plan and think;

Policy formulation skills;

Strong record of and commitment to customer/stakeholder service

Location : Location:EuroSchool – Balkum, Dosti West County, Balkum Pada, Bhiwandi-Wadpa Road, Old Mumbai–Agra National Highway, Thane West, Mumbai, Maharashtra 400608

Intrested candidates can DM to rupali.jain@es19.euroschoolindia.com