Admin Executive

Admin Executive

Key Responsibilities

• Perform follow-up calls and recalls to ensure client satisfaction and address any post-treatment concerns.
• Rebook clients for future treatments or consultations as required.
• Answer inquiries promptly and redirect them to the appropriate team member if needed.
• Serve as the first point of contact for all clients.
• Respond to inquiries via phone and email in a timely and professional manner.
• Handle inbound calls from potential and existing clients.
• Make outbound calls to follow up with potential and current clients.
• Follow up on incomplete intake forms.
• Coordinate client cancellations and rescheduling.

Requirements

• Minimum of 2 years of administrative experience
• Strong organisational abilities and attention to detail.
• Proficiency in computer applications and basic office software.
• Highly organised, reliable, and efficient, with the ability to manage multiple priorities.
• Able to work independently and show initiative in resolving challenges proactively.
• Strong communication skills, with the ability to effectively interact with international clients.
• Bachelor’s degree or higher in any discipline