Accounts Receivable Manager

Job Summary:

Manages a team that processes accounts receivable transactions. Team includes supervisors and indirect reports.

Key Responsibilities:

Manages accounts receivable supervisors of a team of accounts receivable staff within the established accounting policies of the corporation. Monitors records of amounts owed to Cummins and assures prompt collection of payments; works with other areas of Finance to ensure appropriate cash management and application of credit policies. Manages the review of work methods and procedures; considers the impact of any changes on the overall organization; develops and implements changes in those methods and procedures to improve the efficiency of the accounts receivable unit. Develops and maintains relationships with outside credit and collections agencies; draws on their assistance as appropriate to collect payments due Cummins. Acts as a point of escalation for complex, non-routine accounts receivable issues and problems. Provides input into and manages the annual operating plan for the work area. Manages, coaches, and mentors supervisors and accounts receivable analysts; provides guidance and direction on problems and issues; delegates work assignments considering employee skills and development needs.

Competencies:

• Define new global process, standard, operation plans based on BU strategy with significant business impact
• Analyse & investigate complex issues & significantly improve and change or adapt to existing methods & procedure
• Relevant expertise & knowledge within global Accounts Receivable process as leadership level
• Convincing approach towards stakeholder in the BU, mainly for those who are not open to outsourcing environment.Motivate and monitor day-to-day task to meet Key Performance Indicators (KPIs) and Service Level Agreements (SLA), ensure compliance with policies and procedures.
• Identify and implement process improvements to enhance efficiency, accuracy, and compliance within the AR function
• Identify training needs and facilitate training, re-training, and cross training, to implement corrective action as required
• Assess and forecast staffing requirements based on volume, maintain cost effective and stable workforce to absorb volume volatility
• Development and maintenance of Standard Operating Procedures (SOP) and other documentation to drive standardization
• Relevant experience in initial period of transition and establishing firm communication channels (Change management) with Internal stakeholder, CS Finance staff & Supplier resources
• Building relationship with Internal stakeholder and cross functional leaders, convince others within the organization that are sceptical or unwilling to accept new concepts, practices, and approaches.
• Building understanding of external customers and portfolios to manage business and internal stakeholders needs
• End to End understanding & experience of Accounts Receivable process in a global environment with complex matrix organization & systems