Accounts Receivable

Location:-

Job Responsibilities:-

• Responsible for accurately processing and recording customer payments, reconciling accounts,

and handling payment discrepancies to ensure proper financial record-keeping, posting of cash

received

• Responsible for posting payments from various lockboxes to the customer accounts in a timely

manner

• Applying the payment received against commission, movement of funds from collection

account to corporate account and passing appropriate journal entry

• research and resolution of aged unidentified and unapplied cash receipts and accurate posting

to customer accounts

• Coordinate payments made by a lockbox ACH/Wire and other adjustments to customer

account for credits/debits and account write-offs

• Work with both internal/external stakeholders to resolve for unidentified cash
• Reconcile Cash - Balance Accounting system funds against bank deposits and daily/monthly

reconciliations

• Communicate effectively with customers and internal teams regarding required remittance or

cash application information

• Identify areas of improvement to streamline and automate the process
• Update process documentation that includes Standard Operating procedures / FMEAs / SIPOCs

and other Quality manuals as and when required.

• Supervises, coordinates, and directs the work activities of assigned employees

Skills Required

• Graduate with a minimum of 1 to 4 yrs of experience in Accounts Receivables (Cash

Applications preferred)

• Working knowledge of various insurance agency management systems (AMS) such as Benefit Point Applied EPIC is preferred
• Prior experience in the insurance brokerage industry or P&C insurance
• Provide excellent Customer Service to internal and external customers
• Excellent verbal (oral) and written communication
• Proficient with MS Office - Microsoft Excel and Microsoft Outlook (Other system experience is a plus)
• Strong analytical and organizational skills with attention to detail
• Ability to execute transactions as per prescribed guidelines and timelines in order to meet the SLA and quality standards.
• Willing SLA and quality standards.
• Willingness to work in US shift hours (CST hours)