Posted:1 month ago|
Platform:
Work from Office
Full Time
Processes incoming payments from customers, communicates with the Credit and Collections and Customer Care departments regarding payments and issues, processes manual invoices, credit memos and debit memos, reviews open cash on account, maintains organization of department supporting documentation.
Processes a high volume of receipts (ACH, Check, Credit Card) manually and via import.
• Processes credit memo and manual invoice requests.
• Processes account offsets based on customer agings.
• Processes in-house account write-offs.
• Responding immediately to adverse situations.
• Resolves disputes in a timely manner.
• Perform other duties and responsibilities as required.
Knowledge of standard accounts receivable policies, procedures, and regulations.
• Ability to work independently, with minimal supervision.
• Requires knowledge of general accepted accounting principles.
• Requires outstanding customer service skills.
• Strong communication and interpersonal skills.
• Ability to analyze and solve problems.
• Requires the ability to work in a team setting with a diverse group of employees, managers, and outside parties.
• Strong detail-orientation and proofreading skills.
• Requires outstanding analytical, organizational and oral/written communication skills.
• Ability to prioritize work to meet deadlines despite frequent interruptions.
• Requires strong computer skills in a Windows environment, including Excel, Microsoft Word,.
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