Accounts Receivable Analyst

1. Aggregator Controls & Revenue Reconciliation

• Ensure store-level controls for billing, reconciliation, cancellations, discounts, food cost, and related metrics.
  
• Reconcile aggregator invoices with POS sales (NBU & Dunkin) and validate weekly MIS from all platforms.
  
• Identify gaps, mismatches, and variances in transaction, settlement, and sales reports.
  
• Track aggregator payments vs. bank credits and highlight discrepancies.
  
• Post service charges in SAP as per contractual terms.
  
• Engage with aggregator partners and Operations for continuous process improvement.
  

2. Cashless Reconciliation & Accounting

• Monitor daily cashless status through SRS and ensure issue resolution with stores/IT.
  
• Finalize regional reconciliation files, pass required entries, and match with Trial Balance.
  
• Upload reconciliations in SRS within defined timelines.
  
• Handle corporate sales payment confirmations, benefits posting, and accounting.
  
• Escalate unresolved issues to relevant stakeholders and ensure monthly closure.
  

3. Banking Variance & Cash Pick-Up Control

• Track daily cash pick-ups via bank statement and web portal.
  
• Resolve nonpick-up issues with banks and ensure no outstanding banking-in-hand amounts.
  
• Prepare and circulate banking variance analysis for regional restaurants.
  

4. Ageing Control & SRS Issue Resolution

• Generate weekly ageing reports and ensure timely resolution of SRS-related gaps.
  
• Follow up on IOU clearance, credit sales realization, and store-level financial discipline.
  
• Share weekly DM checklists with regions and enhance process controls.
  

5. Chargebacks, Escalations & Helpdesk

• Ensure timely closure of escalations from stores, Guest Care, and banks.
  
• Manage helpdesk queries for assigned regions with complete and accurate resolution.
  

6. Sales Accounting (B2B / Offline)

• Raise sales invoices, debit/credit notes in SAP, and manage e-invoice portal entries.
  
• Handle B2B collections, posting, reconciliation, and ageing clearance.
  

7. Cross-functional Coordination

• Work with Operations and POS teams for offline reconciliation improvements.
  
• Conduct quarterly store visits to review controls and compliance.
  
• Manage vendor PO/PR creation and ensure timely payments.
  

8. Audit, MIS & Budgeting

• Support internal/statutory audits through timely data sharing and query resolution.
  
• Prepare MIS schedules, reports, presentations, and expense budgets (Offline Ordering/MDR/Service Charges).
  
• Analyse data and create performance reports for management decision-making.
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