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Accounting Services Associate III

Accounting Services Associate III

Conduent

3 - 5 years

1 - 4 Lacs

bengaluru

Posted:1 month ago| Platform:

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Skills Required

vendor reconciliation ar reconciliation bank reconciliation dispute management accounts payable vendor payments invoice processing accounts receivable payment processing auditing

Work Mode

Work from Office

Job Type

Full Time

Job Description

Accounts Payable

Role Description:

This position is responsible for recovery audits in the Procurement and Accounts payable area. Here these auditors perform a secondary recovery audit that will identify losses across a comprehensive range of claim types. Job responsibilities are:

Accounts payable audits and supplier statement audits to help identify and recoup duplicate payments, missed discounts, uncaptured vendor statement credits and more.
Pricing and contract compliance audits that explore direct and indirect spend to ensure negotiated prices and terms are making their way to clients bottom line.
Complete allocated audit assignments in a thorough and timely fashion. Assignments include complex duplicate payment review, statement review, contract audits, deal audits, buyers file audits, and research into a clients systems or data in search for claim opportunities.
Generate valid and fully researched claims that result in revenue.
Go way beyond ERP based controls to catch and recover overpayments!
Prevent overpayments and fraud, improve S2P processes, perform self-audits and make strategic decisions.
Understand the logic behind most of the claim types and the arguments as to why the claims are valid.
Follow the audit project instructions assigned by the Audit Manager while also reflecting on ways to improve the audit project’s scope and cycle time. Communicate these areas to fellow analysts and audit manager.
Strong knowledge of RTP environment as a whole: Procurement services- Spend analytics, Pricing and contract compliance, AP process and systems, Freight processing etc...
Understand the fields within the client data sets and the possible uses for locating and validating claims within that data.
Understand the business rules and basic logic behind the record sets that are being reviewed. Also, knowledge of how to construct basic scoping documents for new qualified records.
Communicate respectfully and professionally with all client and vendor personnel.
Handle all vendor correspondence for the claims generated and effectively gain approval for claims that are valid.
Effectively communicate with buyer’s – including claim presentation and effectiveness in obtaining buyer approvals

Role Title:

Dispute Management /AR Reconciliation

Role Description:

The Accounts Receivable Dispute Management Specialist will handle and resolve disputes related to customer accounts, including billing discrepancies, rental charges, and payment issues. This role requires a detailed understanding of rental agreements and charges, as well as the ability to communicate effectively with customers and internal teams to ensure accurate and timely resolution of disputes.

Investigate and address disputes related to rental charges, late fees, deposit returns, and billing errors.
Analyze rental agreements, invoices, and payment records to identify discrepancies and resolve issues.
Communicate with customers to clarify disputes and negotiate resolutions.
Maintain comprehensive records of dispute cases, resolutions, and related communications.
Ensure accurate and up-to-date documentation in the company’s accounting and rental management systems.
Work closely with the Customer Service, Rental Operations, and Billing teams to gather information and resolve disputes efficiently.
Provide regular updates and reports on dispute status and resolution progress to management.
Identify patterns in disputes and recommend improvements to billing practices and rental processes.
Participate in initiatives to enhance overall customer satisfaction and operational efficiency.
Deliver exceptional service by addressing and resolving disputes professionally and promptly.
Build and maintain positive relationships with customers to ensure their continued satisfaction.
Ensure adherence to company policies, rental agreements, and legal requirements related to accounts receivable and dispute management.
Monitor accuracy in all billing and payment transactions.

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Accounting Services Associate III