Account Risk Operations Analyst II

Bluevine is transforming small business banking with innovative solutions like checking, lending, and credit - all tailored to help entrepreneurs thrive. With best-in-class technology, advanced security, and a deep understanding of the small business community, you will be empowering entrepreneurs to grow with confidence. Backed by leading investors like Lightspeed Venture Partners, Menlo Ventures, 83North, and Citi Ventures, Bluevine has been supporting SMBs since 2013, serving over 500,000 customers nationwide and growing a dynamic global team of 500 people. The mission is to fuel small businesses with the financial tools they need to succeed. As a Fraud Analyst at Bluevine, you will be responsible for the critical review of client files throughout the application process and account life-cycle. Your role will involve gathering and analyzing data to verify the identity of the business and related principles. Working alongside an experienced risk organization, you will be exposed to all aspects of FinTech operations in a high-growth startup environment. Key Responsibilities: - Write reports and document evidence, findings, and recommendations - Review appropriate queues to reduce instances of fraud and identify areas of high fraud activity - Investigate anomalies that could potentially include fraud - Conduct investigations of customer accounts and activity to identify and prevent fraud - Identify, prevent, and mitigate various types of banking fraud losses - Collaborate with cross-functional risk teams and customer support teams to reduce instances of fraud - Put together complex fraud cases and review them with management Qualifications: - 2+ years of fraud experience - Strong analytical and problem-solving skills - Passion for delivering a great customer experience - Impeccable judgment and acute attention to detail - Proven track record of high performance - Bachelor's degree in Business Administration, Finance, or related field preferred Benefits & Perks: - Excellent group health coverage and life insurance - Stock options - Hybrid work model - Meal allowance - Transportation assistance (terms and conditions apply) - Generous paid time off plan, Holidays - Company-sponsored mental health benefits - Financial advisory services for both short- and long-term goals - Learning and development opportunities to support career growth - Community-based volunteering opportunities,