Account Manager- Professional Services

This is a strategic sales position requiring an in-depth knowledge of how technology is used to enable business goals or overcome business challenges. Position requires strategic thinking/planning coupled with tactical execution of identified business opportunities, within a matrix organization. Must be able to build and maintain relationships effectively and communicate at all levels. Develops opportunities across the F5 services portfolio while effectively selling using technical, organizational and customer knowledge to influence and build trusting relationships. Able to partner effectively, and tactically across F5 and with Systems Integrators, large Service Providers and regional VARs based on need or required value. This is typically an individual contributor role. This is a quota carrying role.

Sounds interesting? Read on!

• Establish and maintain positive working relationships with F5 Distributors, F5 Partners, F5 Professional Services and F5 Product Sales Teams in the development, sales and delivery of Professional, Knowledge, and Enhanced Services offerings.

• Develop strategies and create opportunities in consulting solutions, training, and enhanced services to ensure high-quality deliverables that align with client expectations.

• Manage technical, service agreement, and training aspects of Professional Services engagements and assist in sales efforts both with existing clients and prospective ones.

• Research and generate lists of potential customers within an organization, follow up regularly on leads, develop opportunities, and drive deals to closure.

• Determine market strategies and goals for each service; understanding the strategies, goals and objectives of named accounts.

• Assume a leadership role in coordinating account strategy and tactics for professional services team (consulting, education services and sales management).

• Identify and qualify both long-term and short-term business opportunities, proactively addressing competitive threats.

• Prepare formal proposals and presentations, present to all levels of the organization, including executives, lead negotiations, coordinate complex decision-making processes, overcome objections, and close sales professionally and effectively.

• Maintain up-to-date knowledge of industry trends, technical developments and government regulations that affect target markets.

• Understand the organizations business needs, apply relevant products and services, and communicate how F5s technical solutions address those needs.

• Assume full responsibility for accurate sales forecasting by demonstrating in depth knowledge of sales cycles from initial contact through the procurement process, ensure SalesForce is utilized appropriately and maintained on a regular basis.