Account manager - Digital media

You are a results-driven digital marketing agency that assists brands in their growth journey through compelling storytelling, data-backed strategy, and performance-first execution. Currently, we are in search of a proactive and experienced Account Manager who can take complete ownership of day-to-day operations, lead client communication, manage internal teams, and drive growth for both clients and the agency. **Key Responsibilities:** - Act as the primary point of contact for clients across multiple accounts. - Oversee the execution of ongoing campaigns and ensure timely delivery. - Build and maintain strong client relationships with a consultative approach. - Review campaign performance regularly, provide insights, and align on next steps. - Guide content and copywriting efforts across platforms such as social media, website, ads, and emails. - Collaborate with creative teams to ensure messaging aligns with the brand voice. - Contribute to content strategy and calendar planning. - Coordinate with internal teams on SEO strategies and keyword planning. - Advise on Google Ads and Meta Ad strategies. - Help identify content gaps, landing page improvements, and CRO opportunities. - Manage internal teams (design, content, performance) to ensure smooth workflows. - Track progress, assign tasks, and maintain accountability across deliverables. - Solve roadblocks, manage timelines, and optimize agency operations. - Support the leadership team in pitching new clients and creating proposals. - Identify upselling/cross-selling opportunities with existing clients. - Contribute to strategic growth plans and agency visibility efforts. **Qualifications Required:** - Minimum 2-5 years of experience in a digital marketing agency environment. - Strong foundation in copywriting, content writing, SEO, SEM, and client servicing. - Proven ability to manage teams and lead multi-functional projects. - Excellent communication and presentation skills. - Highly organized, self-motivated, comfortable multitasking. - Strategic thinker with hands-on execution ability. - Understanding of tools like Google Analytics, SEMrush, Asana/ClickUp, and Meta Business Suite.,