Academic Telecaller

We are looking for a motivated Tele caller to join our dynamic team. You will play a key role in connecting with prospective students and parents, explaining our courses, and guiding them through the enrollment process. Your communication skills and passion for helping people will be critical in growing our learner community.

Female candidates are encouraged to apply.

Key Responsibilities:

✅ Make outbound calls to students and parents to inform them about our courses and workshops.
✅ Handle inbound inquiries with professionalism and provide clear course details.✅ Maintain a database of leads and follow up regularly to convert them into enrollments.✅ Explain course benefits, durations, certifications, and address any concerns.✅ Schedule counseling sessions or demos with our academic advisors.✅ Achieve weekly and monthly targets for calls and enrollments.✅ Maintain accurate records and reports of daily activities.

Requirements:

• Excellent verbal communication skills in English and Hindi (or regional language as required).
• Confident, polite, and persuasive speaking ability.
• Basic computer knowledge (MS Office, CRM tools preferred).
• Positive attitude, patience, and a passion for guiding students.
• Candidates with experience in academic telecalling, educational counseling, or ed-tech companies will be given preference.

Job Type: Full-time

Pay: ₹10,000.00 - ₹20,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Internet reimbursement
• Leave encashment
• Provident Fund

Schedule:

• Day shift
• Weekend availability

Supplemental Pay:

• Performance bonus
• Yearly bonus

Experience:

• Academic counseling: 2 years (Required)
• Telecaller: 2 years (Required)
• total: 2 years (Required)

Language:

• Hindi (Required)
• English (Required)

Work Location: In person