academic counselor

Company: Tru'even

Position Summary:

The Academic Counsellor will be responsible for guiding and advising students/parents on various academic programs and courses offered by Tru'even. This is a crucial role that involves excellent communication and a strong understanding of educational needs, with a focus on the Malayalam-speaking audience.

Key Responsibilities:

• Counselling and Guidance: Advise prospective students and parents on the best-suited academic programs based on their needs, career goals, and background.
• Communication: Maintain professional and effective communication with leads through calls, emails, and other mediums, with a specific requirement for excellent communication skills in Malayalam.
• Lead Management: Handle and nurture leads effectively, ensuring a high conversion rate of inquiries into enrolments.
• Program Knowledge: Stay updated on all programs, courses, and educational offerings by Tru'even and clearly articulate their value proposition.
• Sales and Targets: Work towards achieving enrolment targets and contributing to the company's growth objectives.
• Documentation: Maintain accurate records of all counselling activities and client interactions in the CRM system.
• Remote Work: Successfully manage work and targets in a remote, work-from-home environment.

Qualifications and Requirements:

• Experience: 0 - 2 years of experience in counselling, sales, or customer-facing roles.
• Language Skill: Excellent communication skill in Malayalam is mandatory.
• Industry Experience: Prior Experience in the EdTech Industry is a plus (advantageous, but not strictly required).
• Work Environment: Must be self-motivated and disciplined to effectively utilize the Work from home option.
• Technical Skills: Proficiency in basic computer applications (MS Office/Google Suite) and familiarity with CRM software is desirable.
• Soft Skills: Strong listening, interpersonal, and problem-solving skills.

How to Apply:

• Shoot Your Resume to [email protected]
• For any urgent queries, contact: +91 8921 065 659

Job Type: Full-time

Pay: ₹9,641.03 - ₹26,785.49 per month

Work Location: In person