Academic Counselor

Role Overview:

Position: Academic Counselor

Department: Business Development/Sales

Job type: Full time

Work mode: Work from Office

About Us:

RedTeam Hacker Academy is an all-around cybersecurity training company that delivers an extensive hands-on understanding of diverse cyber and information security domains. Focused to produce cybersecurity experts with 360-degree skills to combat security threats across the internet, cloud, and organizations. RedTeam Hacker Academy is an eminent security training provider dedicated to bridge the cybersecurity skill gap through implementation-centric learning programs designed by certified security experts.

Key Responsibilities:

* Initiate counseling calls to assigned leads and understand their learning needs and goals.

* Provide detailed information about our ethical hacking and cybersecurity programs.

* Recommend suitable courses and guide students through the enrollment process.

* Perform timely follow-ups to facilitate admissions and ensure conversions.

* Conduct outbound sales calls to potential customers and present our products and services effectively.

* Build and maintain strong relationships with students and ensure a positive learning experience.

* Maintain accurate and up-to-date records of student interactions and progress in the CRM system.

* Ensure timely and effective communication with leads to maximize engagement.

* Meet and exceed monthly counseling and enrollment targets.

Requirements:

* 1-2 years of experience in academic counseling, sales, or a similar role (experience in EdTech is preferred).

* Strong communication and interpersonal skills.

* Ability to explain course features clearly and persuasively.

* Comfortable handling calls and managing follow-ups efficiently.

* Basic understanding of cybersecurity concepts or interest in learning.

* Target-driven mindset with a student-first approach.

* Familiarity with CRM tools and maintaining detailed records.

What We Offer:

* Opportunity to work in a fast-paced and rapidly growing EdTech environment.

* Exposure to the dynamic and in-demand field of ethical hacking and cybersecurity.

* Supportive work culture with opportunities for growth and learning.

* Attractive performance-based incentives and career development opportunities.

Job Types: Full-time, Permanent

Benefits:

• Cell phone reimbursement

Schedule:

• Day shift
• Weekend availability

Supplemental Pay:

• Performance bonus

Work Location: In person