Academic Counselor

Job Description

Role Overview: Position: Academic Counselor Department: Business Development/Sales Job type: Full time Work mode: Work from Office Work Schedule: 6 days a week, 9.30 am to 6.30 pm (with flexibility for client interactions) About Us: RedTeam Hacker Academy is an all-around cybersecurity training company that delivers an extensive hands-on understanding of diverse cyber and information security domains. Focused to produce cybersecurity experts with 360-degree skills to combat security threats across the internet, cloud, and organizations. RedTeam Hacker Academy is an eminent security training provider dedicated to bridge the cybersecurity skill gap through implementation-centric learning programs designed by certified security experts. Key Responsibilities: * Initiate counseling calls to assigned leads and understand their learning needs and goals. * Provide detailed information about our ethical hacking and cybersecurity programs. * Recommend suitable courses and guide students through the enrollment process. * Perform timely follow-ups to facilitate admissions and ensure conversions. * Conduct outbound sales calls to potential customers and present our products and services effectively. * Build and maintain strong relationships with students and ensure a positive learning experience. * Maintain accurate and up-to-date records of student interactions and progress in the CRM system. * Ensure timely and effective communication with leads to maximize engagement. * Meet and exceed monthly counseling and enrollment targets. Requirements: * 1-2 years of experience in academic counseling, sales, or a similar role (experience in EdTech is preferred). * Strong communication and interpersonal skills. * Ability to explain course features clearly and persuasively. * Comfortable handling calls and managing follow-ups efficiently. * Basic understanding of cybersecurity concepts or interest in learning. * Target-driven mindset with a student-first approach. * Familiarity with CRM tools and maintaining detailed records. What We Offer: * Opportunity to work in a fast-paced and rapidly growing EdTech environment. * Exposure to the dynamic and in-demand field of ethical hacking and cybersecurity. * Supportive work culture with opportunities for growth and learning. * Attractive performance-based incentives and career development opportunities. Job Types: Full-time, Permanent Pay: Up to ₹30,000.00 per month Benefits: Cell phone reimbursement Schedule: Day shift Weekend availability Supplemental Pay: Performance bonus Work Location: In person