Academic Coordinator - UG/PG Programs

Department: UG PG

Experience:

- 6+ months in UG/PG products (post-sales/backend)

- Desirable Skills: Good communication, quick-thinking, and knowledge absorption

- Key Responsibilities:

1. Client support and coordination

- Provide pre and post-sales support and assistance to sales teams

- Handle client calls and meetings effectively

- Maintain client relationships and address concerns proactively

- Provide support during admission processes and candidate registration

2. Task and ticket management

- Handle ticket resolution efficiently, ensuring TAT adherence and satisfactory outcomes

- Manage work order approval processes, ensuring adherence to TAT

- Maintain internal data, records, and documentation in real-time for reference and

reporting

3. Communication and collaboration with universities and departments
- Coordinate with universities and external stakeholders as required

- Collaborate with various departments for accuracy in work

- Ensure compliance with company policies and standards in all activities

- Continuously seek opportunities for process optimization and improvement

Qualifications:

• Employee must have completed his/her probation period.
• Graduation from any field/ educational background.
• Employee from any department can apply for this IJP.

Experience:

- 2 years in UG/PG products (post-sales/backend)

Share your CV at sumeet@aimlay.com

Job Types: Full-time, Permanent

Pay: ₹28,000.00 - ₹36,000.00 per month

Benefits:

• Commuter assistance
• Provident Fund

Schedule:

• Day shift

Supplemental Pay:

• Performance bonus

Application Question(s):

• Admission Process of UG/PG Programs ?

Work Location: In person

Application Deadline: 28/07/2025
Expected Start Date: 16/07/2025