Direct all operational aspects including Sales & Marketing, Documentation, Operations, Customer Service, Finance, Human Resources, Administration and sales, across our different business activities, carried out in the branch. Assess local market conditions and identify current and prospective sales opportunities Develop forecasts, revenue objectives and business strategy to achieve volume and revenue targets. Meet goals and metrics set out for self and monitor the performance of the branch staff and do the annual Appraisal as per the requirements of the company. Ensure Reports are sent on time and are accurate and meet the information requirements. Liaison with vendors and Terminals to ensure smooth operations. Represent the company for all issues with respect to Customs, Port, Terminals etc To take necessary and immediate action and represent the company with Regulatory Bodies like Customs, DRI, Police etc as per directions from the company Liaison with the Principals for all activities pertaining to Branch and even the region. Manage budget and allocate funds appropriately Bring out the best of branch’s personnel by providing training, coaching, development and motivation Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities. Share knowledge with Principals and other branches and headquarters on competitive intelligence, business opportunities and needs Address customer and employee satisfaction issues promptly Adhere to high ethical standards, and comply with all regulations/applicable laws Network to improve the presence and reputation of the branch and company

Apply Rotation Number from ICEGATE on basis of IMO number. Once we received Rotation number from ICEGATE need to apply VCN(VIA) number in Once we received VCN(VIA) number from NLP system need to submit to terminal. Once terminal update VCN(VIA) number need to followup with Vessel command for bert Once we received ETA from Vessel Command(MASTER) need to inform terminal. Followup with terminal for Vessel berthing on basis ETA given by Vessel Command (Ma Once we get berthing confirmation from terminal. Need to followup for Gate Opening & Closing details from terminal. Once we get Gate Opening & Gate Closing details from terminal. Need to inform Customer Service & partners. Prior vessel berthing at NSA once vessel sailed from last port required berthing docs from Docs which received fromm Master we mention details in DG Shipping & some docs for Once we get confirmation from Navy/cost Guard we upload the Docs in N Once the Harbour master appproved the berthing in NLP we informed to Laising with terminal & Harbour Master for berthing purpose at NSA Liase with Ranjit for (PCC) Income tax certificate for Port clearance. Prepare Port clerance docs & forward to surveyor prior for vessel berthing Prepare Sailing docs prior vessel sailing for Immigration Clerance. Once we received Immigration Clerance from Immigration team. Need to submit Immigration Clearnce to Vessel Command Master for Pilo Prepare Sailing report once vessel sailed from NSA. Vessel Registration in NLP SYSTEM (Presently working) Need to followup with Vessel Command for required Docs Need to Checked all Docs whether all Docs are Valid or not. Once we received all Docs from Vessel Command(Master). Need to upload Docs one by one. Need to fill all proper details in Port Community system. Once we fill all the details in Indian Port Community system(NLP) Need to followup with Harbour Master to approved the Vessel Profile. Once the Harbour Master approved the Vessel profile. Need to update vessel in Terminal system. Vessel Operation (Presently working) Meet shift incharge to suggest crane positioning Obtain approval from chief after making all necessary changes. Monitor import discharge. Prepare damage letter if any container damaged while discharging. After VIA/ODC cutoff all additional units to be planned as stowage given Monitor container loading to ensure loading as per planned stowage. Contact customers/reefer technicians in case of any reefer malfunction. Get endorsement on all documents required for immigration NOC. Obtain immigration NOC from immigration office prior to vessel sailing. Hand over immigration NOC to vessel master approximately an hour bef Confirm all planned container on-board. Confirm all unauthorized persons such as stevedores, checkers, foreman Update POB & Sailing time to office staff so as to update in eBMS. Reporting shift wise figures to Principal & management. Sending inyard to partners and our CS twice daily from gate opening till Gate C Gathering Loadlist from MLOs. Merging all received loadlist and prepare plan summary to provide it to central p Submit the loadlist to terminal along with TXT & Vermas. Obtain ODC permission from terminal. Clear Stoplist If any. Distributed release and stoplist to all MLOs from whom we received loadlist. Obtain VIA permission from terminal and send it to all concerns. Prepare and send SLOTwise release to our partners. Update all released/ planned units in eBMS Update all necessary details such as agent address & special application numbe Followup with terminal for releasing HOLD containers if any. Provide loadlist , TXT & Vermas to terminal after VIA/ODC cutoff. Obtain TBL manifest from MLOs who have Thru BL shipments planned on our v Communicate with customers in case of any damage/malfunction found. Upon vessel sailing send slotwise ONBOARD to partners Preparing TDR prior vessel sailing of Principle (EBMS) Send TDR to principal & loading confirmation to customers via eBMS. Send the departure EDI to master and MILAHA CSPlanning. Update TBL manifest in system and send manifest copy to POD. Update ship performance report and send to principal. Update NDX performance report and send to principal and our accounts team. Correspondence with master/POD/Customers in case of any reefer malfunction Sending inyard to partners and our CS twice daily from gate opening till Gate C Gathering Loadlist from MLOs. Merging all received loadlist and prepare plan summary to provide it to central p Submit the loadlist to terminal along with TXT & Vermas. Obtain ODC permission from terminal. Clear Stoplist If any. Distributed release and stoplist to all MLOs from whom we received loadlist. Obtain VIA permission from terminal and send it to all concerns. Prepare and send SLOTwise release to our partners. Update all released/ planned units in eBMS Update all necessary details such as agent address & special application numbe Followup with terminal for releasing HOLD containers if any. Provide loadlist , TXT & Vermas to terminal after VIA/ODC cutoff. Obtain TBL manifest from MLOs who have Thru BL shipments planned on our v Communicate with customers in case of any damage/malfunction found. Upon vessel sailing send slotwise ONBOARD to partners Preparing TDR prior vessel sailing of Principle (EBMS) Send TDR to principal & loading confirmation to customers via eBMS. Send the departure EDI to master and MILAHA CSPlanning. Update TBL manifest in system and send manifest copy to POD. Update ship performance report and send to principal. Update NDX performance report and send to principal and our accounts team. Correspondence with master/POD/Customers in case of any reefer malfunction Updation of Form 11 into terminal’s system once received from ICD & local office. Preparing of EAL & forwarding to VOA / Slot Operator Obtain ODC permission from terminal. If required Clearing export discrepancy / Stoplist if any. Preparing & sending Release list to concern. Obtaining VIA permission if any & forwarding to CS / Sales team. Preparing & sending Final release to all concern. If any Fetching TDR from Oasis & coordinating with CS if any issue regarding booking & vessel correctio Forwarding TDR to POD office. Preparing Estimate / Debit Note if any. Attending queries regarding any issue i.e. estimate / customer query regarding invoice, assisting Correspondence with VOA/POD/customer service in case of any reefer malfunction reported by Updation of Form 11 into terminal’s system once received from ICD & local office. Preparing of EAL & forwarding to VOA / Slot Operator Obtain ODC permission from terminal. If required Clearing export discrepancy / Stoplist if any. Preparing & sending Release list to concern. Obtaining VIA permission if any & forwarding to CS / Sales team. Preparing & sending Final release to all concern. If any Fetching TDR from Oasis & coordinating with CS if any issue regarding booking & vessel correctio Forwarding TDR to POD office. Preparing Estimate / Debit Note if any. Attending queries regarding any issue i.e. estimate / customer query regarding invoice, assisting Correspondence with VOA/POD/customer service in case of any reefer malfunction reported

We are looking for a talented Deputy Manager to oversee all work performed at the branch and supervise all areas of operation. The ideal candidate will manage staff, foster a positive environment, and ensure customer satisfaction while ensuring the smooth operation of the branch. A hands-on approach and a strong commitment to business growth are essential. Key Responsibilities:Direct all operational aspects of the branch, including Sales & Marketing, Documentation, Operations,Customer Service, Finance, Human Resources, Administration, and other business activities.Assess local market conditions and identify current and prospective sales opportunities.Develop forecasts, revenue objectives, and business strategies to achieve volume and revenue targets.Achieve personal and team goals and monitor the performance of branch staff; conduct annualappraisals as per company policy.Ensure timely submission of accurate reports that meet informational requirements.Liaise with vendors and terminals to ensure smooth operations.Represent the company in matters related to Customs, Ports, Terminals, etc.Take immediate and appropriate action while representing the company before regulatory bodies suchas Customs, DRI, Police, etc., in line with company directives.Coordinate with Principals on all branch- and region-related activities.Manage the branch budget and allocate funds efficiently.Maximize team performance by providing training, coaching, development, and motivation.Identify areas for improvement and propose corrective actions to overcome challenges and leveragegrowth opportunities.

As a Deputy Manager, you will be responsible for overseeing all operations at the branch and supervising various departments to ensure smooth functioning. Your role will involve managing staff, creating a positive work environment, and prioritizing customer satisfaction. It is imperative that you have a hands-on approach and a dedicated focus on business growth. Your key responsibilities will include directing all operational aspects of the branch, such as Sales & Marketing, Documentation, Operations, Customer Service, Finance, Human Resources, and Administration. You will need to assess local market conditions, identify sales opportunities, and develop strategies to achieve revenue targets. In this position, you will be expected to achieve personal and team goals, monitor staff performance, and conduct annual appraisals in line with company policy. Timely submission of accurate reports, effective vendor management, and representation of the company in dealings with regulatory bodies are also crucial aspects of the role. Furthermore, you will need to coordinate with Principals on branch- and region-related activities, manage the branch budget efficiently, and maximize team performance through training, coaching, and motivation. Identifying areas for improvement, proposing corrective actions, and seizing growth opportunities will be key components of your responsibilities.,