Job Summary: We are looking for an energetic and customer-focused Tele-Counsellor to handle inbound and outbound calls for immigration and overseas education inquiries. The candidate will be responsible for providing accurate information, generating leads, and scheduling follow-ups to convert prospects into clients. Key Responsibilities: Make outbound calls to prospective clients and respond to incoming inquiries related to immigration and overseas education. Explain visa options, eligibility criteria, and services offered by the company. Maintain a strong knowledge of visa processes (PR, study, work permits) for countries such as Canada, UK, Australia, USA, and Europe. Schedule appointments for walk-in or virtual counselling with senior counsellors. Follow up with interested leads through calls, WhatsApp, and email communication. Maintain detailed and updated records of all conversations in the CRM system. Meet daily and weekly call targets and conversion goals. Handle queries with professionalism and provide correct information. Coordinate with counsellors, documentation team, and management for smooth workflow.
Job Summary: We are seeking a experienced Counsellor to guide and support clients seeking immigration and overseas education opportunities. The Counsellor will be responsible for assessing client eligibility, offering personalized guidance, and assisting with documentation and application processes to countries such as Canada, Australia, UK, USA, and Europe. Key Responsibilities : Understand and evaluate client needs and eligibility for immigration or education abroad. Provide end-to-end counselling for study visa, PR, work permit, and dependent visa processes. Stay updated with changing immigration laws, visa policies, and university admissions guidelines. Conduct initial assessments and guide clients on best-suited countries, courses, and institutions. Explain visa processes, timelines, required documentation, and application fees to clients. Handle walk-ins, telephonic, and online inquiries efficiently. Coordinate with clients for document collection and submission. Maintain accurate and updated records of all client communications and application status in CRM. Follow up with prospective leads and convert them into applications. Represent the company at seminars, education fairs, and marketing events. Ensure compliance with company policies, visa regulations, and data confidentiality.
Job Summary: We are looking for a polite, professional, and presentable Receptionist to be the first point of contact for our clients. The ideal candidate will be responsible for greeting visitors, managing front desk operations, handling calls, and supporting the administrative and counselling teams with smooth daily operations. Key Responsibilities: Greet and welcome walk-in clients and visitors in a friendly and professional manner. Answer, screen, and forward incoming calls promptly. Provide basic information about immigration and overseas education services. Register walk-in clients and schedule appointments with counsellors. Maintain a clean and organized reception area. Handle basic inquiries related to visa types, document checklists, and available services. Maintain and update daily visitor records and appointment logs. Coordinate with the counselling, tele calling, and documentation teams for smooth client handling. Receive, sort, and distribute daily mail/deliveries. Assist in administrative support tasks like data entry, filing, and documentation as required.
Key Responsibilities: 1. Teaching: Deliver lectures, seminars, and practical sessions to students. 2. Research: Conduct research in their area of expertise, publish papers, and secure funding. 3. Mentorship: Guide students in their academic and research pursuits. 4. Curriculum Development: Contribute to the development and updating of course curricula. 5. Administrative Duties: Participate in departmental meetings, committees, and other administrative tasks. 6. Service: Engage in community service, professional service, or service to the institution. Qualifications: - Advanced degree (often a PhD) in the relevant field. - Teaching experience, often at the university level. - Research experience and publications in peer-reviewed journals. - Strong communication and interpersonal skills. Skills: - Strong knowledge in their field of expertise. - Ability to communicate complex ideas effectively. - Organizational and time management skills. - Ability to work collaboratively with colleagues and students.
Job Summary: We are seeking a experienced Counsellor to guide and support clients seeking immigration and overseas education opportunities. The Counsellor will be responsible for assessing client eligibility, offering personalized guidance, and assisting with documentation and application processes to countries such as Canada, Australia, UK, USA, and Europe. Key Responsibilities : Understand and evaluate client needs and eligibility for immigration or education abroad. Provide end-to-end counselling for study visa, PR, work permit, and dependent visa processes. Stay updated with changing immigration laws, visa policies, and university admissions guidelines. Conduct initial assessments and guide clients on best-suited countries, courses, and institutions. Explain visa processes, timelines, required documentation, and application fees to clients. Handle walk-ins, telephonic, and online inquiries efficiently. Coordinate with clients for document collection and submission. Maintain accurate and updated records of all client communications and application status in CRM. Follow up with prospective leads and convert them into applications. Represent the company at seminars, education fairs, and marketing events. Ensure compliance with company policies, visa regulations, and data confidentiality.
Job Summary: We are looking for an energetic and customer-focused Tele-Counsellor to handle inbound and outbound calls for immigration and overseas education inquiries. The candidate will be responsible for providing accurate information, generating leads, and scheduling follow-ups to convert prospects into clients. Key Responsibilities: Make outbound calls to prospective clients and respond to incoming inquiries related to immigration and overseas education. Explain visa options, eligibility criteria, and services offered by the company. Maintain a strong knowledge of visa processes (PR, study, work permits) for countries such as Canada, UK, Australia, USA, and Europe. Schedule appointments for walk-in or virtual counselling with senior counsellors. Follow up with interested leads through calls, WhatsApp, and email communication. Maintain detailed and updated records of all conversations in the CRM system. Meet daily and weekly call targets and conversion goals. Handle queries with professionalism and provide correct information. Coordinate with counsellors, documentation team, and management for smooth workflow.
Job Summary We are seeking a highly organized and compassionate Receptionist cum Tele Counselor to manage our front desk operations and provide counseling services to clients over the phone. Key Responsibilities 1. Reception Duties: 1. Manage the front desk, greet clients, and handle walk-ins. 2. Answer phone calls, respond to emails, and messages. 3. Maintain accurate records, files, and databases. 2. Tele Counseling: 1. Provide emotional support and counseling services to clients over the phone. 2. Listen actively, empathize, and offer guidance to clients in need. 3. Maintain confidentiality and adhere to ethical standards. 3. Administrative Tasks: 1. Schedule appointments, manage calendars, and coordinate meetings. 2. Prepare reports, documents, and presentations as required. 3. Maintain a tidy and organized reception area. Requirements 1. Education: Bachelor's degree in Psychology, Social Work, or a related field. 2. Experience: 1-2 years of experience in a similar role, preferably in a counseling or healthcare setting. 3. Skills: 1. Excellent communication, interpersonal, and counseling skills. 2. Ability to work in a fast-paced environment and prioritize tasks effectively. 3. Proficient in MS Office and Google Suite. 4. Certifications: Certification in counseling or a related field is an added advantage.
Job Title: HR Admin - Immigration Job Summary: We're seeking an experienced HR Admin - Immigration to oversee the end-to-end immigration process for our agency. The successful candidate will manage and support visa and immigration processes for Clients, ensure compliance with immigration laws, and provide expert guidance on immigration-related matters. Key Responsibilities: - Manage and oversee the entire immigration process for clients, including visa applications, renewals, and documentation - Prepare and review immigration documents and petitions, ensuring accuracy and compliance - Liaise with legal advisors and government agencies on immigration matters - Ensure compliance with immigration laws and regulations, maintaining up-to-date knowledge of changes and updates - Provide support and guidance to employees on immigration-related issues - Maintain accurate records of employees' visa statuses and work authorizations - Coordinate with various departments to ensure timely processing of immigration cases Requirements: - Immigration Business Administration, or a related field - 2-3 years of experience in HR administration, preferably with a focus on immigration - In-depth knowledge of immigration laws and regulations - Excellent organizational and time-management skills - Strong attention to detail and accuracy - Excellent written and verbal communication skills - Ability to handle sensitive information with discretion Skills: - Knowledge of immigration laws and procedures - Proficiency in HR software and databases - Strong organizational skills - Effective communication skills - Attention to detail - Problem-solving abilities - Time-management skills - Experience with visa processing and documentation What We Offer: - Competitive salary and benefits package - Opportunity to work with a dynamic team in a fast-paced environment - Professional development and growth opportunities - Collaborative and supportive work environment
Job Title: HR Admin - Immigration Job Summary: We're seeking an experienced HR Admin - Immigration to oversee the end-to-end immigration process for our agency. The successful candidate will manage and support visa and immigration processes for Clients, ensure compliance with immigration laws, and provide expert guidance on immigration-related matters. Key Responsibilities: - Manage and oversee the entire immigration process for clients, including visa applications, renewals, and documentation - Prepare and review immigration documents and petitions, ensuring accuracy and compliance - Liaise with legal advisors and government agencies on immigration matters - Ensure compliance with immigration laws and regulations, maintaining up-to-date knowledge of changes and updates - Provide support and guidance to employees on immigration-related issues - Maintain accurate records of employees' visa statuses and work authorizations - Coordinate with various departments to ensure timely processing of immigration cases Requirements: - Immigration Business Administration, or a related field - 2-3 years of experience in HR administration, preferably with a focus on immigration - In-depth knowledge of immigration laws and regulations - Excellent organizational and time-management skills - Strong attention to detail and accuracy - Excellent written and verbal communication skills - Ability to handle sensitive information with discretion Skills: - Knowledge of immigration laws and procedures - Proficiency in HR software and databases - Strong organizational skills - Effective communication skills - Attention to detail - Problem-solving abilities - Time-management skills - Experience with visa processing and documentation What We Offer: - Competitive salary and benefits package - Opportunity to work with a dynamic team in a fast-paced environment - Professional development and growth opportunities - Collaborative and supportive work environment
Job Summary We are seeking a highly organized and compassionate Receptionist cum Tele Counselor to manage our front desk operations and provide counseling services to clients over the phone. Key Responsibilities 1. Reception Duties: 1. Manage the front desk, greet clients, and handle walk-ins. 2. Answer phone calls, respond to emails, and messages. 3. Maintain accurate records, files, and databases. 2. Tele Counseling: 1. Provide emotional support and counseling services to clients over the phone. 2. Listen actively, empathize, and offer guidance to clients in need. 3. Maintain confidentiality and adhere to ethical standards. 3. Administrative Tasks: 1. Schedule appointments, manage calendars, and coordinate meetings. 2. Prepare reports, documents, and presentations as required. 3. Maintain a tidy and organized reception area. Requirements 1. Education: Bachelor's degree in Psychology, Social Work, or a related field. 2. Experience: 1-2 years of experience in a similar role, preferably in a counseling or healthcare setting. 3. Skills: 1. Excellent communication, interpersonal, and counseling skills. 2. Ability to work in a fast-paced environment and prioritize tasks effectively. 3. Proficient in MS Office and Google Suite. 4. Certifications: Certification in counseling or a related field is an added advantage.