Job Summary: We are looking for an energetic and customer-focused Tele-Counsellor to handle inbound and outbound calls for immigration and overseas education inquiries. The candidate will be responsible for providing accurate information, generating leads, and scheduling follow-ups to convert prospects into clients. Key Responsibilities: Make outbound calls to prospective clients and respond to incoming inquiries related to immigration and overseas education. Explain visa options, eligibility criteria, and services offered by the company. Maintain a strong knowledge of visa processes (PR, study, work permits) for countries such as Canada, UK, Australia, USA, and Europe. Schedule appointments for walk-in or virtual counselling with senior counsellors. Follow up with interested leads through calls, WhatsApp, and email communication. Maintain detailed and updated records of all conversations in the CRM system. Meet daily and weekly call targets and conversion goals. Handle queries with professionalism and provide correct information. Coordinate with counsellors, documentation team, and management for smooth workflow.

Job Summary: We are seeking a experienced Counsellor to guide and support clients seeking immigration and overseas education opportunities. The Counsellor will be responsible for assessing client eligibility, offering personalized guidance, and assisting with documentation and application processes to countries such as Canada, Australia, UK, USA, and Europe. Key Responsibilities : Understand and evaluate client needs and eligibility for immigration or education abroad. Provide end-to-end counselling for study visa, PR, work permit, and dependent visa processes. Stay updated with changing immigration laws, visa policies, and university admissions guidelines. Conduct initial assessments and guide clients on best-suited countries, courses, and institutions. Explain visa processes, timelines, required documentation, and application fees to clients. Handle walk-ins, telephonic, and online inquiries efficiently. Coordinate with clients for document collection and submission. Maintain accurate and updated records of all client communications and application status in CRM. Follow up with prospective leads and convert them into applications. Represent the company at seminars, education fairs, and marketing events. Ensure compliance with company policies, visa regulations, and data confidentiality.

Job Summary: We are looking for a polite, professional, and presentable Receptionist to be the first point of contact for our clients. The ideal candidate will be responsible for greeting visitors, managing front desk operations, handling calls, and supporting the administrative and counselling teams with smooth daily operations. Key Responsibilities: Greet and welcome walk-in clients and visitors in a friendly and professional manner. Answer, screen, and forward incoming calls promptly. Provide basic information about immigration and overseas education services. Register walk-in clients and schedule appointments with counsellors. Maintain a clean and organized reception area. Handle basic inquiries related to visa types, document checklists, and available services. Maintain and update daily visitor records and appointment logs. Coordinate with the counselling, tele calling, and documentation teams for smooth client handling. Receive, sort, and distribute daily mail/deliveries. Assist in administrative support tasks like data entry, filing, and documentation as required.