Role & responsibilities Role Overview: We're seeking dynamic individuals to join our digital engagement team, managing brand presence across various social media platforms and online communities. This is an excellent opportunity for fresh talent to build expertise in digital marketing and social media management. Key Responsibilities: Engage with online communities and respond to customer inquiries across multiple social media platforms Monitor brand mentions and maintain positive online reputation Create and curate engaging content for social media channels Respond to customer reviews and feedback in a professional manner Handle email-based customer communications and support Track engagement metrics and report on social media performance Collaborate with team members to maintain consistent brand voice Preferred candidate profile Demographics: Age: 18-25 years Education: 12th pass to Graduate (any stream) Experience: 0-2 years (freshers preferred) Location: Thane, Mumbai, Navi Mumbai, or nearby areas Core Competencies: English Proficiency: B2+ level (upper-intermediate to advanced) Typing Skills: Minimum 45 WPM with accuracy Technical Skills: Computer literate, comfortable with internet navigation Communication: Clear verbal and written communication Personality Traits: Social media enthusiast with genuine interest in online communities Detail-oriented and patient for customer engagement Proactive learner willing to adapt to different platforms Professional demeanor in digital communications Ability to work independently with minimal supervision Required Skills: Excellent English communication (written and verbal) Fast and accurate typing abilities Strong understanding of social media platforms and online etiquette Basic computer skills and internet proficiency Customer service orientation with problem-solving mindset Ability to multitask and manage multiple platform engagements What We Offer: Competitive starting salary with guaranteed annual increments Quarterly performance bonuses based on achievements Comprehensive training on social media tools and strategies Professional development in digital marketing Initial WFH setup transitioning to office-based work environment Collaborative team culture with growth opportunities Ideal for: Recent graduates or career starters passionate about social media and digital communication, looking to build expertise in a growing field.
Role & responsibilities: Manage and coordinate tasks assigned for various clients across different projects Handle social media accounts including content posting, scheduling, and basic engagement for client brands Assist in implementing SEO-related tasks and digital marketing activities as assigned Communicate effectively with clients to understand requirements and provide timely updates Execute administrative and operational tasks with accuracy and attention to detail Maintain organized records and documentation of all client-related work Respond to emails, messages, and queries promptly and professionally Coordinate with team members to ensure smooth workflow and timely task completion Prepare reports and presentations as required for client deliverables Adapt to varying task requirements and learn new tools and processes quickly Manage multiple client accounts simultaneously while meeting deadlines Perform data entry, content creation, and other computer-based tasks efficiently Preferred candidate profile: Fresh graduates with a Bachelor's degree in any discipline Excellent written and verbal communication skills in English Good typing speed (minimum 35-40 words per minute) Familiarity with social media platforms (Facebook, Instagram, LinkedIn, Twitter, etc.) Basic knowledge of MS Office (Word, Excel, PowerPoint) Must own a laptop/computer for remote work with stable internet connection Self-motivated, organized, and able to work independently Strong attention to detail and commitment to quality work Willingness to learn and adapt to new tasks and technologies Candidates from Thane, Mumbai, Navi Mumbai, or North Mumbai preferred Comfortable with initial work-from-home setup, with transition to office (Thane/Mumbai location) later