Roles and Responsibilities Identify new business opportunities through cold calling, email sales, and social media platforms to generate leads for travel packages. Develop and maintain relationships with existing clients to increase repeat business and referrals. Create personalized itineraries based on client requirements, budget constraints, and timeframes. Provide exceptional customer service by responding promptly to client inquiries and resolving any issues that may arise during their trip. Desired Candidate Profile Strong communication skills for effective cold calling, email sales, and face-to-face interactions with clients. Proficiency in creating holiday packages, tour packages, and itineraries using various software tools (e.g., GDS systems).
We are looking for a dynamic and customer-focused Travel Consultant to join our team. The role involves assisting clients with holiday planning, creating customized travel itineraries, promoting domestic and international travel packages, and ensuring a smooth booking experience. The ideal candidate should have strong communication and sales skills, a passion for travel, and the ability to deliver excellent customer service. Key Responsibilities:Engage with potential clients via phone, email, chat, and walk-ins to understand their travel needs. Promote and sell domestic and international travel packages, hotels, cruises, and related services. Prepare and present customized itineraries and quotations tailored to client requirements. Maintain knowledge of destinations, visa rules, airline policies, and travel products offered. Achieve sales and contribute to overall revenue growth. Handle customer queries, resolve complaints, and provide after-sales support. Build and maintain long-term client relationships through regular follow-ups. Keep up to date with travel trends and competitor offerings.
We are looking for a dynamic and customer-focused Travel Consultant to join our team. The role involves assisting clients with holiday planning, creating customized travel itineraries, promoting domestic and international travel packages, and ensuring a smooth booking experience. The ideal candidate should have strong communication and sales skills, a passion for travel, and the ability to deliver excellent customer service. Key Responsibilities:Engage with potential clients via phone, email, chat, and walk-ins to understand their travel needs. Promote and sell domestic and international travel packages, hotels, cruises, and related services. Prepare and present customized itineraries and quotations tailored to client requirements. Maintain knowledge of destinations, visa rules, airline policies, and travel products offered. Achieve sales and contribute to overall revenue growth. Handle customer queries, resolve complaints, and provide after-sales support. Build and maintain long-term client relationships through regular follow-ups. Keep up to date with travel trends and competitor offerings.
We are seeking an enthusiastic and customer-focused Tour Consultant to join our team. The role involves advising clients on domestic and international travel destinations, designing customized itineraries, providing competitive quotations, and ensuring excellent customer service from inquiry to booking confirmation. Key Responsibilities:Handle client inquiries via phone, email, WhatsApp, and walk-ins. Understand customer travel preferences, requirements, and budget to suggest suitable packages. Prepare customized itineraries, quotations, and proposals for domestic and international destinations. Convert inquiries into confirmed bookings by following up with potential clients. Coordinate with suppliers (hotels, airlines, DMCs, transport providers) to check availability and negotiate rates. Maintain updated knowledge of destinations, hotels, airlines, and travel regulations (visas, insurance, etc.). Manage booking confirmations, vouchers, and payment follow-ups. Provide pre-departure guidance and handle post-trip feedback/resolutions. Meet monthly sales and conversion targets set by the company. Stay updated with market trends and competitor offerings. Key Skills & Competencies:Strong communication and interpersonal skills. Sales-oriented with the ability to close deals. Good knowledge of domestic & international destinations (e.g., Lakshadweep, Andaman, Thailand, Maldives, Sri Lanka, Indonesia, etc.). Proficiency in MS Office, CRM, and travel booking platforms. Attention to detail with excellent organizational skills. Ability to work under pressure and meet deadlines.
Role Overview As a Travel Consultant, you will be responsible for assisting clients with planning and booking domestic and international travel. This includes creating personalized itineraries, providing expert destination advice, and ensuring an exceptional customer experience. The ideal candidate should have strong sales skills, destination knowledge, and the ability to handle client inquiries with professionalism and efficiency. Key Responsibilities Engage with clients to understand their travel requirements, preferences, and budget. Suggest suitable destinations, packages, and travel options (flights, hotels, activities, transfers). Prepare and present customized itineraries and quotations. Manage bookings, payments, and documentation (tickets, visas, insurance, permits, etc.). Provide accurate information on destinations, travel guidelines, and regulations. Handle amendments, cancellations, and customer concerns promptly. Meet monthly/quarterly sales targets and contribute to team goals. Build long-term relationships with clients for repeat and referral business. Stay updated with travel trends, airline policies, hotel deals, and tourism developments. Key Skills & Competencies Excellent communication and interpersonal skills. Strong sales and negotiation abilities. Good destination knowledge (domestic & international). Customer-focused with problem-solving mindset. Proficiency in MS Office and online booking tools/CRS (preferred). Ability to multitask and manage deadlines.