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1.0 - 8.0 years
0 Lacs
delhi
On-site
As an ORM Executive at Digital Markitors located in Nehru Place, South Delhi, you will be responsible for managing and enhancing the company's public image. Your primary duties will include monitoring brand mentions across various digital platforms such as social media, news outlets, and review platforms. You will collaborate with internal teams, including executives, legal, and customer service, to ensure consistent messaging. Additionally, you will be tasked with managing external relationships with media, influencers, and other stakeholders. To excel in this role, you should have a minimum of 8 years of experience in response management on digital platforms and possess excellent customer handling skills. You must be prepared to adapt to different shifts as required and demonstrate proficiency in daily response management, including action on negative, neutral, and positive mentions. Keeping abreast of the latest tools and their functionalities is essential, along with the ability to propose and effectively communicate logical solutions. The ideal candidate for this position should exhibit excellent communication skills and strong problem-solving abilities. A Bachelor's degree in Communications, Marketing, Public Relations, Journalism, or a related field is required. Moreover, having 1-2 years of experience in PR, communications, digital marketing, or a similar role, with a focus on managing brand reputation, would be advantageous. Being a quick learner and self-motivated individual will further contribute to your success in this role.,
Posted 1 day ago
8.0 - 12.0 years
0 Lacs
delhi
On-site
An ORM Executive plays a crucial role in maintaining and enhancing a company's public image. You will be responsible for monitoring brand mentions across various platforms such as social media, news outlets, and review platforms. It is essential to communicate effectively with internal teams, including executives, legal, and customer service, to ensure unified messaging. Additionally, you will manage external relationships with media, influencers, and other stakeholders. You should have a minimum of 8 years of relevant experience in response management on digital platforms. Experience with customer handling techniques and writing responses is required. Flexibility is key as you may be required to pitch in for other shifts as needed. Daily response management is a critical aspect of the role, which involves action on negative, neutral, and positive mentions. It is important to stay updated on the latest tools and their capabilities and have the ability to propose logical solutions and communicate them effectively. Knowledge of ORM and social media monitoring is a must. The ideal candidate should possess excellent communication skills and problem-solving abilities. A proactive approach to identifying potential reputation risks and resolving issues before they escalate is necessary. A bachelor's degree in Communications, Marketing, Public Relations, Journalism, or a related field is required. You should have at least 8 years of experience in PR, communications, digital marketing, or a similar role. Previous or current experience in managing brand reputation is highly desirable. Being a quick learner and self-motivated are additional qualities that would be beneficial for this role.,
Posted 2 days ago
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