Job
Description
Role Overview: As a Technical Writer at KLA, your main responsibility will be to develop technical/User documentation for customers and service engineers. You will be tasked with creating, developing, planning, writing, and editing various types of documentation such as User's Manual, Upgrade Procedure, Factory Automation Manual, Online Help, and Release Notes. To gather data, you will conduct interviews with users and technical/engineering/product staff. It will be essential for you to follow best practices, formats, and templates for documentation and continually learn new software, tools, and techniques to ensure high-quality documentation. You will need to demonstrate good project management skills, conduct reviews with stakeholders, provide updates, and assess risks and actions. In addition, you will collaborate with stakeholders from different departments to assess the need for documentation updates and implement changes swiftly. Independent decision-making and efficient work in a matrix environment with multiple stakeholders are also key aspects of this role. Key Responsibilities: - Creating, developing, planning, writing, and editing User's Manual, Upgrade Procedure, Factory Automation Manual, Online Help, and Release Notes. - Conducting interviews with various users and technical/engineering/product staff to gather data for documentation. - Supporting testing and validation of new procedures and methods, improving steps, and developing new content if needed. - Following documentation best practices, formats, and templates. Learning new software, tools, and techniques for high-quality documentation. - Exerting good project management skills on the assigned projects, conducting reviews with stakeholders, providing regular updates, and assessing risks and actions. - Involving stakeholders from various departments to assess the need to update documentation and quickly implementing changes. - Striving to develop and maintain high technical skills, participating in technical activities to maintain skills on the assigned product. - Independently making decisions with minimal support, leveraging people from functional groups and stakeholders to drive collective decisions. - Working efficiently in a matrix environment with multiple stakeholders and executing to expectations with conflicting requirements. Qualifications Required: - Master's Level Degree or work experience of 2 years, Bachelor's Level Degree or work experience of 3 years.,