Workplace Service Delivery Associate Manager

Role Overview: As a Workplace Service Delivery Associate Manager, your main responsibility will be to plan and manage workplace operations for a specific geography or location. You will be required to deploy changes to global policies, operating models, and practices, manage operating and capital budgets, and ensure that workplace business operations meet or exceed service level requirements and corporate standards. Additionally, you will need to collaborate with the Environment Lead and their support team to ensure operational activities related to environmental requirements are completed and leverage tools to enhance the quality of services provided. Key Responsibilities: - Plan and manage workplace operations for a specific geography or location. - Deploy changes to global policies, operating models, and practices. - Manage operating and capital budgets. - Ensure Workplace business operations meet or exceed service level requirements and corporate standards. - Collaborate with the Environment Lead and their support team on environmental requirements. - Leverage tools like office meters, sensors, and SLA tracking to improve service quality. - Actively participate in managing day-to-day facilities operations and review performance schedules. - Drive the Service Partner to execute deliverables according to the agreed scope of works. - Track the service delivery performance of the service partner. - Ensure performance governance through KPIs. Qualifications Required: - Relevant experience in the required domain. - Strong analytical, problem-solving, and communication skills. - Ability to work in a fast-paced, dynamic environment. Please note that the following additional details about the company were provided in the job description: Accenture is a global professional services company with leading capabilities in digital, cloud, and security. With net revenues of $64 billion for 2023 and over 774,000 employees serving clients in more than 49 countries and over 200 cities, Accenture offers Strategy and Consulting, Song (Interactive), Technology, and Operations services powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Opportunities at Accenture include working on innovative projects, career growth, and leadership exposure.,