Workfront Solution Architect [T500-19836]

About Delta Tech Hub:

Delta Air Lines (NYSE: DAL) is the U.S. global airline leader in safety, innovation, reliability and customer experience. Powered by our employees around the world, Delta has for a decade led the airline industry in operational excellence while maintaining our reputation for award-winning customer service. With our mission of connecting the people and cultures of the globe, Delta strives to foster understanding across a diverse world and serve as a force for social good. Delta has fast emerged as a customer-oriented, innovation-led, technology-driven business. The Delta Technology Hub will contribute directly to these objectives. It will sustain our long-term aspirations of delivering niche, IP-intensive, high-value, and innovative solutions. It supports various teams and functions across Delta and is an integral part of our transformation agenda, working seamlessly with a global team to create memorable experiences for customers.

Responsibilities:

• Architect end-to-end solutions within Adobe Workfront to support marketing campaign planning, creative operations, and cross-functional execution.
• Design and implement integrations using Adobe Fusion with other platforms such as AEM, Frame.io, etc.
• Translate marketing requirements into scalable Workfront configurationsleveraging templates, custom forms, automations, and reporting.
• Collaborate with system admins and stakeholders to support governance, training, and operational best practices.
• Drive continuous improvement and innovation in platform use, automation, and user experience.
• Create automations using Adobe Fusion to streamline workflows, reduce manual effort, and decrease time-to-completion for end users.
• Document architecture, maintain solution libraries, and support onboarding of new teams to the platform.
• Be a continuous learnerof evolving Workfront capabilities, such as Workfront Planning, to provide informed recommendations on essential use cases and future-ready solutions.
• Build dashboards and reports to provide insights into marketing operations, capacity planning and SLAs.
• Manage work within an Agile framework to efficiently prioritize, execute, and deliver platform solutions.
• Own break/fix assessment and resolution related to Workfront and Fusion workflows, monitoring for smooth operations, measuring and reporting on operational performance metrics, and continuously improving Workfront workflows over time.

Minimum Qualifications:

• Bachelor of Science degree in Computer Science, Computer Information Systems or another related field
• 10+ years of relevant work experience
• Adobe Workfront Core Developer Certification
• 4+ years of Workfront experience, with 2+ years supporting marketing teams
• Demonstrated experience designing and mapping processes, and charting interaction layers across users, processes, systems, data, and governance
• Demonstrated experience architecting enterprise-level Workfront solutions
• Strong understanding of marketing workflows, campaign lifecycles, and resource planning
• Proficiency in building automation and integrations using Adobe Fusion, leveraging best practices and marketing experience to analyze and select the optimal approach for Delta
• Analytical mindset with strong problem solving and process improvement abilities.
• Excellent communication skills, with the ability to present technical solutions to business stakeholders
• Ability to clearly capture and communicate processes, changes, and designs in mediums that facilitate easy consumption and socialization to non-technical peers

Preferred Qualifications:

• Adobe Workfront Fusion Developer Certification
• Experience in designing for the end user
• Familiarity with Adobe Experience Cloud, DAM systems, or Agile marketing methodologies
• Experience with change management or platform rollout strategies
• Background in governance or platform administration.

What You will Gain:

• The opportunity to help shape the future of marketing operations at an enterprise scale
• Collaboration with a high-performing Workfront team focused on platform excellence
• Autonomy to innovate and lead solution strategy.