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2.0 - 6.0 years
0 Lacs
maharashtra
On-site
As a Technical Support Executive at our company, your role will involve providing exceptional support to our clients who use Zoho applications and custom-built business solutions. Your responsibilities will include: - Providing first-line and second-line support for Zoho applications (CRM, Books, Projects, Desk, etc.) and custom-built solutions. - Handling client queries, troubleshooting issues, and delivering timely resolutions through calls, chats, or email. - Managing API integrations, workflow automations, and data migration support. - Escalating complex issues to development teams and monitoring closure. - Documenting solutions for recurring problems and contributing to the knowledge ba...
Posted 1 week ago
2.0 - 5.0 years
8 - 9 Lacs
noida
Work from Office
Min 1 year of implementing workflow automations in Zapier, Make (Integromat), n8n, or equivalent Hands-on with AI integration—ChatGPT, custom GPTs, or similar LLM agents Create workflows in Zapier, Make, n8n,GPT agent or similar Required Candidate profile mplement AI-Powered Logic Embed ChatGPT or other LLM agents into workflows for dynamic content generation, data enrichment, and decision making
Posted 1 week ago
10.0 - 20.0 years
14 - 24 Lacs
noida, chennai, bengaluru
Work from Office
If Interested , Please apply with updated resume ASAP to neha21.singh@nttdata.com If not interested ,Please refer someone who is working on same skill and interested JD- Mandatory skillsets- Understanding of Asset lifecycles, Workflow Automations, Manage escalations for Data HAM Data Accuracy, Ensure delivery of the service according to the service agreement, Provide recommendation of HAM best practices and cost optimization efforts for the stake holders Shift- 4 PM to 2AM IST Responsibilities- End to End Asset Management Life Cycle Experience in Hardware assets. • Create and Update asset records in the Asset Database accordingly throughout all stages of asset lifecycle • Experience in HAM p...
Posted 1 month ago
4.0 - 8.0 years
0 Lacs
karnataka
On-site
Job Summary The Operations and Incident Lead is responsible for managing major incidents, escalations, and root cause analysis tracking. This role ensures SLA compliance, vendor accountability, and collaborates with process teams to improve response times. The ideal candidate should have scripting skills to analyze and resolve incidents efficiently, guide operations teams, and improve automation within incident workflows. Key Responsibilities Lead incident management, escalations, and major issue resolution. Ensure adherence to SLA commitments and hold vendor teams accountable for performance. Work with Incident, Change, and Problem Management teams to optimize response times. Track root cau...
Posted 3 months ago
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