Job
Description
Core Job ResponsibilitiesDesign and implement advanced workflows in HubSpot and Zoho CRM for sales and marketing automation Set up and optimize lead scoring, routing, and sequencing logic Build rules of engagement per sales group including task automation, SLA adherence, and notification compliance Create and manage custom CRM modules, fields, and notifications to support sales, marketing, and business-specific needs Ensure end-to-end data hygiene across contacts, companies, deals, and tickets/cases Build cross-object reports, dashboards, and custom formulas for ops visibility Expert-level use of Google Looker Studio and Google Analytics for CRM-integrated reporting Onboard new clients or teams with CRM setup, training, and full workflow implementation Configure website tracking, in-page behavior analytics, and campaign attribution logic integrated to CRM Use tools like Zapier or Pabbly to automate between internal tools and external apps PreferredUnderstanding of finance, accounting, and support operations to align CRM architecture with business needs What Makes You a Better FitEffective CommunicationThis is a US customer-facing role, and exceptional spoken and written English is necessary CollaborationYou will work closely with sales, marketing, and RevOps teams to align strategies AdaptabilityThe ability to navigate fast-paced, evolving environments is crucial Problem-Solving & ProactivityYou should have a keen analytical mindset and be able to resolve operational bottlenecks efficiently Empathy & Customer FocusUnderstanding internal and external customer needs is key to optimizing revenue operations Attention to Detail & Time ManagementStrong organizational skills are expected to manage multiple priorities effectively Growth Mindset & LearningWe value candidates eager to learn, innovate, and grow with us Technical ExpertiseCRM & Workflow AutomationTools like HubSpot, and Zoho CRM, Pipedrive, Salesforce, etc Analytics & ReportingLooker Studio, GA4 (setup leads, in-page analytics, and events), Google Search Console, and Microsoft Clarity Integration ToolsZapier, Pabbly etcAd ToolsBasic understanding of ad platformsgoogle ads, meta ads
