Hiring for Leading ITES Company In Gurgaon/Noida for Customer Support Requirements: Min 1 Year BPO/Customer Service Experience Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 4 Pm Call : Arya @ 7307122569 Whatsapp Your CV @ 9721919721 Job Details: 1: Graduate/UG With Min 1 Year Exp in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Rotational Shifts 4: Customer Support 5: 5 Days Working 6: Max 5.5 LPA 7: Excellent Communication Skills 8: Immediate Joiners Preferred

Hiring for Leading ITES Company In Gurgaon/Noida for Customer Support Requirements: Min 1 Year BPO/Customer Service Experience Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 4 Pm Call : Arya @ 7307122569 Whatsapp Your CV @ 9721919721 Job Details: 1: Graduate/UG With Min 1 Year Exp in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Rotational Shifts 4: Customer Support 5: 5 Days Working 6: Max 5.5 LPA 7: Excellent Communication Skills 8: Immediate Joiners Preferred

Hiring for Leading ITES Company In Gurgaon/Noida for Customer Support Requirements: Min 1 Year BPO/Customer Service Experience Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 4 Pm Call : Arya @ 7307122569 Whatsapp Your CV @ 9721919721 Job Details: 1: Graduate/UG With Min 1 Year Exp in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Rotational Shifts 4: Customer Support 5: 5 Days Working 6: Max 5.5 LPA 7: Excellent Communication Skills 8: Immediate Joiners Preferred

Greeting from KVC CONSULTANTS t LTD.!! We are looking for candidates interested to work in leading MNC for Bangalore and Pune Location . Job Title: Senior Voice Process Executive Location: Electronic City Job Type: Full-time Job Title : Senior Voice Process Executive Location : Hinjewadi Phase1 Job Type: Full-time Required Skills and Qualifications: Excellent verbal communication skills in English Proven 1 to 2 year of International voice customer support experience required Rotational Shift with rotational week off 5 days of working Salary--- Rs 5.75 LPA Benefits: Both side cab facility Roles and Responsibilities in an International Voice Process BPO-- Customer Interaction : Engage with customers over phone calls to provide support, answer queries, and resolve issues in a professional and courteous manner. Address customer concerns and provide relevant solutions, ensuring satisfaction. Issue Resolution : Identify customer problems or concerns and offer timely and effective solutions. Escalate complex issues to higher-level support teams when necessary while ensuring the customer is informed. Adherence to Scripts : Follow predefined scripts and guidelines to maintain consistency and professionalism in all customer interactions. Adapt communication style to fit the customers needs while maintaining service standards. Quality Assurance Compliance : Maintain high-quality standards in communication, ensuring accuracy, clarity, and professionalism in every call. Ensure calls meet internal quality and performance metrics (such as First Call Resolution, Customer Satisfaction, etc.). Performance Metrics : Meet or exceed performance metrics such as Average Handling Time (AHT), Customer Satisfaction (CSAT), and First Call Resolution (FCR). Continuously work towards improving personal and team performance through self-assessment and feedback. Handling Difficult Situations : Remain calm and professional when dealing with upset or irate customers, working towards de-escalating conflicts and resolving concerns. Offer empathetic solutions, ensuring a positive customer experience despite challenges. Customer Relationship Building : Build and maintain positive relationships with customers by providing exceptional service, leading to higher customer loyalty and retention. How to Apply: Schedule your interview kindly call or drop your resume on the given numbers HR VEDANTI 9628373764 HR AKANSHA 9821182648 HR VANSHIKA 9628373762 HR DIVYA 9821182650

BPO / Call Center / Day Shift / Graduate / Customer Care Executive Domestic & International Premium Voice Process Profile -CCE Voice Salary - 18k to 30k CTC Day Shift / US Shift Immediate Joiners No Placement Charges Required Candidate profile Min.12th pass Fresher & Experience English Must be Good Pls call naveen 9962331867 for more info NO PLACEMENT CHARGES Perks and benefits Good Incentive and Cab Facility Thanks, naveen 9962331867

Walk in for BPO Email support Work location - Perungudi Sal 12k to 14k take home Good communication required Graduation is not mandatory Day Shift 6 days working, 1 days rotational off Immediate joining required Pls call Nivetha 9884676582 for more info Regards Nivetha 9884676582

Role & responsibilities Need to resolve UK based customer enquiries Telecom Issues Preferred candidate profile Graduate / Undergraduate also Eligible For this Candidates should have Excellent communication skills Applicant should have 1 year of International BPO experience in voice Rotational shifts , Rotational week offs, WFO ONLY Perks and benefits Both ways transport meal OT allowances Salary up to 6.5LPA OT Allowances More details pls send me updated cv or Call or Wtsap on below mentioned contact Number Rohit: 9711393620

Greetings from KVC CONSULTANTS LTD!! Job description: We Are Hiring For International Service Desk Role With Leading IT Company. (Immediate Joining ) Job Locations : Bangalore (Electronic City) & PUNE (HINJEWADI PHASE - 2) SALARY STRUCTURE : Upto Rs 4 LPA -- FOR 1+ Years of Experience Upto Rs 6 LPA -- FOR 2+ Years of Experience Language: Proficient in English (Read + Write + Speak ) Role purpose: Resolve End Users infra issues when they seek help from IT help desk through various mediums like calls , chat and Service Requests *Roles and Responsibilities of Service Desk in an International BPO* Incident Management: Handle and resolve technical issues, service interruptions, or customer complaints promptly to minimize downtime and disruptions for clients. Ticketing System Management: Create, manage, and track service requests or incidents in the ticketing system, ensuring timely responses and resolutions. Customer Support: Provide first-line support for clients or end-users through multiple channels (phone, email, chat), ensuring accurate solutions and professional service. Problem Diagnosis: Identify the root cause of issues reported by customers and provide effective solutions or escalate to higher-level support teams when necessary. Service Level Agreement (SLA) Compliance: Ensure all service requests are handled within agreed-upon SLAs, maintaining response and resolution times. Knowledge Management: Maintain and update knowledge base articles, troubleshooting guides, and FAQs to assist both customers and agents in resolving common issues. Escalation Management: Escalate unresolved or complex issues to the appropriate tier of support or specialized teams, ensuring efficient issue resolution. Monitoring and Reporting: Monitor system performance, incident trends, and ticket progress, and generate reports for continuous service improvement. Customer Satisfaction Focus: Ensure positive customer experiences by resolving queries efficiently and providing quality service at all stages of the support process. Service Continuity: Actively participate in activities ensuring consistent service availability and quick recovery from service disruptions or outages. Mandatory Language Skill: Prior SD experience and good English speaking skills " Note:- This is a WFO Profile and Candidate should be comfortable working for Bangalore or Pune because this profile is available for these two locations. DM / WA / CALL ---Schedule your interview kindly call or drop your resume on the given numbers AND write - PUNE SD OR BANGLORE SD WITH YOUR RESUME . SIMRAN-9821182647 RIYA- 9628373761 KVC CONSULTANTS LTD NO PLACEMENT CHARGES

Hiring For Domestic Technical Voice Process - GGN Grad. Fresher -20K For UG/BE/ B.Tech With Min 6 months in BPO -20K And with 1 Year BPO Exp. Salary Upto 4.00 LPA(25K) 24/7 5 Day Cabs Dipankar @ 9650094552 Email CV@ jobsatsmartsource@gmail.com

Hiring For International Voice Customer Service Process - 5.50 LPA - GGN Grad/UG's/ B.E./ B.Tech/ - Min. 1 Yr. Experience in Customer Service is Must Any Domain 24/7 5 Days Cabs Call - Dipankar @ 9650094552 Email CV@ jobsatsmartsource@gmail.com

BPO- Hiring For Telecom Chat Process- Upto 4.50 LPA - GGN Undergrads./Graduates/BE/B.Tech With 1 Year Of Experience in International BpO Mandate. Can Apply 5 Days Cabs 24/7 Pls Call- Dipankar@9650094552 Only Work From Office Available

Hiring For Telecom Chat Process Grad Fresher 20K U/G & BE/ Btech 6 Months exp with International BpO Must 20K & UG /BE/Btech/ Grad with 1 year Exp Customer Service Any Domain 24K 5 Day Call-Dipankar@9650094552 Email@ jobsatsmartsource@gmail.com

Job description Hiring For Back Office Location - Gurgaon Salary upto 24k in hand Graduation reqiired Australia shift timings - 3:30am - 12:30 pm Singapore shift timings 5:30 am - 2:30 pm For more info - 9355666057

Hi, We are hiring for customer care for US shift for US voice process. Job description We are looking for process associate for International voice process who can interact with customers address their concerns, answer their questions and assist them with their needs. also who are able to join immediately Qualifications:- - Graduate Freshers / Undergraduate with experience can apply - Excellent and fluent communication skills - Freshers to 4 year Experience in any domain Additional Information:- - International Voice Process - 24*7 Rotational shift - 5 days working - Location Chennai & Bangalore Immediate joining is required or short notice is required Pls call Mamta 9884629940 for more info Thanks, Mamta 9884629940

Call/Whatsapp Sudhakar@9899816133/Nadir@9899682309 Immediate Joining Graduate Hiring for Mis Executive Bpo Only Minimum 3 Years Experience is Must In Bpo MIS Only!! Advanced Excel Must Gurgaon Location Day shift Required Candidate profile Immediate Joining Advanced Excel Knowledge Must Salary Up to 40k Reporting and Analyzing the Data

Hiring For International Voice Banking Process - 7.50 LPA/ Negotiable - Noida Grad/ B.Tech - Min. 2 Yr. International Voice/Blended Exp must. NO Undergraduate 24/7 5 Days Cabs Call - Dipankar @ 9650094552 Email CV@ jobsatsmartsource@gmail.com

Hiring For International Banking Chat Process - 7.50 LPA /Negotiable - Noida Grad/ B.Tech - Min.18 Months International Voice / Chat/ Chat & Voice Exp must. NO UG 24/7 5 Day Cabs Call- Dipankar @ 9650094552 Email CV@ jobsatsmartsource@gmail.com

Hiring For Domestic Technical Voice Process - GGN Grad. Fresher -20K For UG/BE/ B.Tech With Min 6 months in BPO -20K And with 1 Year BPO Exp. Salary Upto 4.00 LPA(25K) 24/7 5 Day Cabs Dipankar @ 9650094552 Email CV@ jobsatsmartsource@gmail.com

Hiring For International Voice Customer Service Process - 5.50 LPA - GGN Grad/UG's/ B.E./ B.Tech/ - Min. 1 Yr. Experience in Customer Service is Must Any Domain 24/7 5 Days Cabs Call - Dipankar @ 9650094552 Email CV@ jobsatsmartsource@gmail.com

BPO- Hiring For Telecom Chat Process- Upto 4.50 LPA - GGN Undergrads./Graduates/BE/B.Tech With 1 Year Of Experience in International BpO Mandate. Can Apply 5 Days Cabs 24/7 Pls Call- Dipankar@9650094552 Only Work From Office Available

Hiring For Telecom Chat Process Grad Fresher 20K U/G & BE/ Btech 6 Months exp with International BpO Must 20K & UG /BE/Btech/ Grad with 1 year Exp Customer Service Any Domain 24K 5 Day Call-Dipankar@9650094552 Email@ jobsatsmartsource@gmail.com

Hiring for Banking Process Fresher's are welcome * Package - 15 k - 70 k in hand per month * WFH / WFO - Both options are available * Both way Cab Call:Srishti -8745821300 Megha 9711652040 9625494940- Sezo

Hi , We are hiring for The Leading ITES Company for HR Helpdesk Associate Role. Job Description: Minimum 1- 3 years of Previous experience in contact center (helpdesk1). Excellent Communication Skills. Excellent listener and empathetic communicator (oral & written) Experience in HR helpdesk would be an added advantage Overall Experience of HR Operations team of a client like responding to employee queries via phone, email and chat Experience in managing HR transactions with high accuracy, within timeliness & with confidentiality for at least 1-2 years Preferably have worked on Genesys and SuccessFactors Should have understanding of HR Employee data management & Payroll processes Skills: Excellent Communication Skills MS Office & Excel Skills Inbound and Outbound Call Handling skills Telephone and email etiquettes To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Bangalore Search : Job Code # 240

Hi , We are hiring for the Leading ITES Company for Global Mobility Specialist Role. Job Description: Minimum 3 years of experience within Mobility vertical for the US region and Global Mobility. Good working experience in Workday, Service Now, Altair, SharePoint, Microsoft office is a must. Should have handled Intra US relocations across all states and well versed with Global Mobility concepts. knowledge and experience of handling international relocations will be a good add. Strong analytical skills and application of critical thinking is a must. Proficient communication skill set and stakeholder management skills. Able to handle work as an individual contributor in this role and at the same time be a team player. Should have experience in quality checking transactional work and successful application of strong governance to maintain high quality standards. Skillset Required Processing end to end relocation Activities, Authorization forms. Manage the Intra US relocation cases that are assigned and process. Process Authorization forms in Altair tool. Process Internal & external relocation. Knowledge of Group moves, and intern hire relocations. Manage the international business cases that are required for international long term or short-term assignments. Knowledge of Workday navigations is a must. Experience in Extended business travel and Cross-border Compliance will be an add on Knowledge of various relocation policies within intra US and Puget sound. Preparing and publishing daily weekly and monthly reports & dashboards Experience of developing Standard operating procedures & other business documents per requirements Ability to manage tight deadlines and SLAs Able to gracefully navigate through high pressure and escalating situations. Formal Education & Certification Bachelor / Masters degree in any discipline Proficient computer knowledge required HRO background preferred To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Mumbai Search : Job Code # 239 b) For Position in Bangalore Search : Job Code # 176

Hi, We are hiring for the ITES Company for Delivery Manager Role. Job Description Prior experience of working in an ops leader role of a business to business collections / order to cash process. Excellent analytical (excel) and presentation skills. Would have presented meaningful dashboards, collaterals to internal and external stakeholders in past role. Prior experience of managing serveral client owners and deliver operatonal delight. Managing the client Relationship end to end. Team Handling, Training and Motivation Employee assessment and channelizing the workflow Escalation and resolution handling Monitor performance & drive internal reviews with team Delivery, quality and exception handling should be monitored. Potential risks identification and management Meet the operational, functional and business objectives required by the contract and provide a profitable interaction Drive Transformation projects Excellent verbal and written English skills. To Apply for Delivery Manager Role in Gurugram. Click the below link https://outpace.in/job/delivery-manager-2/