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1 - 6 years

1 - 4 Lacs

Gurgaon/Gurugram

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BPO Hiring For International Cell Phone Voice Process 4.00 LPA - Gurugram Grad/UG with 1Year Exp. with BpO B.E./B.TECH <60% & 1 Year Exp With BpO 9AM-9PM Shift 5 Day Cabs Call Dipankar@ 9650094552 Email CV@ jobsatsmartsource@gmail.com

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1 - 3 years

2 - 3 Lacs

Bangalore Rural, Bengaluru

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Hi, We are hiring for the Leading ITES Company for Order To Cash (OTC) Profile. Job Description: Minimum 1 year of relevant F&A operations BPO experience will be an advantage Verify pricing data & discounting Enter orders into tracking system for reporting needs Actively assess and verify the creditworthiness of potential clients/customers Create customer invoices; contract and non-contract Setup customer by data entry in system Raising of Manual Invoices Processing of Billing, Sales , Credit Card, Chargeback and refunds processing Processing Cash Applicalation Account Reconciliations Passing of JVs in Client System Day to day query resolution and timely process escalation Month Closing Month end Accruals posting based on information from Business Team Creation and Maintenance of Customer Master data Booking and records maintenance for Regulatory Cost Monitoring Daily closing in Money Collection System of collection received Monitoring of reconciliation of deposits V/s sales recorded in systems in Money Collection System Retrieval of sales reports Retrieval of bank statements for cross verification of money deposited against sales Preparation of Template for posting entries Assist in processing of customer refund (raising PR based on report from call center and obtaining required approvals for payment) Manage disputes and Reporting Support Internal and External Audit Skills: Exposure to IT and security solutions industry accounting. Good understanding of ERPs and related softwares Excellent communication, team player. Domain knowledge / Excellent skills in MS Office, especially MS Excel / MS Visio (Process Maps) / Implementing Process specific improvements / Customer Centricity / Effective delegation / Time management / Commitment for excellence Oracle exposure Key Skills: a) Minimum 1 year experience in RTR - OTC Processing b) Working experience in ERPs like Oracle c) Any Graduate To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Bangalore Search : Job Code # 500

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1 - 5 years

3 - 5 Lacs

Noida

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Hi, We are hiring for the ITES Company for Order To Cash (OTC) - Billing Role. Job Description Need Minimum 1 year in OTC - Collection Voice Process (Accounts Receivable) Processing of Billing, ERP exposure, Sales, Credit Card, Chargeback and refunds processing Account Reconciliations Passing of JVs in Client System Day to day query resolution and timely process escalations Month Closing Meeting SLA Dashboard Reports Handling Client Calls Handling Escalation process Measuring KPIs Quality Initiatives Provided comprehensive cataloguing expertise to ensure pro-ducts were correctly listed and represented across platforms. Successfully completed projects ahead of deadline, earning recognition from managers. Responsibilities included: managing cataloguing projects; ensuring accuracy of product data; resolving customer enquiries; researching product information; creating product descriptions; streamlining processes for improved efficiency; and generating reports for management. Skills Required • Excellent communication • Domain knowledge / Excellent skills in MS Office, especially MS Excel • MS Visio (Process Maps) • Customer Centricity / Effective delegation / Time management • Commitment for excellence /Team handling. Key Skills a) Minimum 1 year in OTC - Collection Voice Process Experience b) Any Graduate For Position in Noida Search : Copy and Paste the link below https://outpace.in/job/order-to-cash-otc-billing/

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1 - 5 years

3 - 5 Lacs

Noida

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Hi, We are hiring for the ITES Company for Order to Cash (OTC) - Cash Applications Role. Job Description Manage cash application processes to ensure accurate and timely posting of payments. Support the overall order-to-cash cycle, enhancing operational efficiency and customer satisfaction. Apply cash receipts accurately to customer accounts. Conduct daily reconciliations and resolve discrepancies. Generate and analyze cash application reports for insights. Serve as a contact for customer payment inquiries, delivering excellent service. Identify and implement process improvements for efficiency. Ensure compliance with company policies and maintain organized documentation. Minimum 2 years of experience in cash application or accounts receivable. Strong understanding of the order-to-cash process and relevant software. Proficiency in Microsoft Excel and ERP systems (e.g., SAP, Oracle). Excellent analytical skills and attention to detail. Strong communication and interpersonal abilities. Ability to manage multiple priorities in a fast-paced environment. Key Skills a) Minimum 1 Year experience in Order to Cash Cash Application b) SAP Proficiency is preferred c) Any Graduate For Position in Noida Search : Copy and Paste the link below https://outpace.in/job/order-to-cash-otc-cash-applications/

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2 - 7 years

4 - 6 Lacs

Gurugram

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Hiring For International Blended Process - 5.80 LPA Gurugram Grad/ UG's/ B.Tech / B.E. - Min. 1 Yr. Customer Service Experience in Any Domain Must. 24/7 Shift 5 Days Cabs Call - Dipankar @ 9650094552 Email CV@ jobsatsmartsource@gmail.com

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1 - 3 years

3 - 3 Lacs

Chennai

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Hi, We are hiring for the Leading ITES Company for OTC Billing Role. Job Description: Need Minimum 1 year in OTC - Billing (Accounts Receivable) Processing of Billing, ERP exposure, Sales, Credit Card, Chargeback and refunds processing Account Reconciliations Passing of JVs in Client System Day to day query resolution and timely process escalations Month Closing and Meeting SLA Handling Client Calls Handling Escalation process Measuring KPIs Quality Initiatives Provided comprehensive cataloguing expertise to ensure pro-ducts were correctly listed and represented across platforms Successfully completed projects ahead of deadline, earning recognition from managers. Responsibilities included: managing cataloguing projects; ensuring accuracy of product data; resolving customer enquiries; researching product information; creating product descriptions; streamlining processes for improved efficiency; and generating reports for management. Excellent communication Domain knowledge / Excellent skills in MS Office, especially MS Excel MS Visio (Process Maps) Customer Centricity / Effective delegation / Time management Commitment for excellence /Team handling. Key Skills: a) Minimum 1 year in OTC - Billing (Accounts Receivable) b) Hands on experience of Billing and Refunds Processing c) Any Graduate To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Chennai Search : Job Code # 407

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8 - 13 years

8 - 10 Lacs

Chennai

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Hi, We are hiring for the Leading ITES Company for OTC Billing Lead Role. Job Description: Minimum 8+ yrs of overall experience in OTC - Billing with minimum 1 year of experience as a Lead. Processing of Billing, ERP exposure, Sales, Credit Card, Chargeback and refunds processing Account Reconciliations Passing of JVs in Client System Day to day query resolution and timely process escalations Month Closing and Meeting SLA Handling Client Calls Handling Escalation process Measuring KPIs Quality Initiatives Provided comprehensive cataloguing expertise to ensure pro-ducts were correctly listed and represented across platforms. Successfully completed projects ahead of deadline, earning recognition from managers. Responsibilities included: managing cataloguing projects; ensuring accuracy of product data; resolving customer enquiries; researching product information; creating product descriptions; streamlining processes for improved efficiency; and generating reports for management. Excellent communication Domain knowledge / Excellent skills in MS Office, especially MS Excel MS Visio (Process Maps) Customer Centricity / Effective delegation / Time management Commitment for excellence /Team handling. Key Skills: a) Minimum 8+ yrs of experience in OTC - Billing b) Minimum 1 year exp as Lead Role b) Knowledge of OTC Cycle c) Any Graduate To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Chennai Search : Job Code # 408

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1 - 6 years

4 - 5 Lacs

Gurugram

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Hiring For Email And Chat Banking Process - 5.20 LPA - GGN Grad/ B.E./ B.Tech/ - Min. 1 Yr. Experience in Customer Service is Must Any Domain 24/7 5 Days Cabs Call - Dipankar @ 9650094552 Email CV@ jobsatsmartsource@gmail.com

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1 - 6 years

4 - 5 Lacs

Gurugram

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Hiring For Email And Chat Banking Process - 5.20 LPA - GGN Grad/ B.E./ B.Tech/ - Min. 1 Yr. Experience in Customer Service is Must Any Domain 24/7 5 Days Cabs Call - Dipankar @ 9650094552 Email CV@ jobsatsmartsource@gmail.com

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1 - 6 years

1 - 3 Lacs

Gurgaon/Gurugram

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Hiring For Telecom Chat Process Grad Fresher 20K U/G & BE/ Btech 6 Months exp with International BpO Must 20K & UG /BE/Btech/ Grad with 1 year Exp Customer Service Any Domain 24K 5 Day Call-Dipankar@9650094552 Email@ jobsatsmartsource@gmail.com

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1 - 5 years

3 - 5 Lacs

Noida, New Delhi, Gurugram

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Hiring for Leading ITES Company In Gurgaon for Blended Support Requirements: Min 1 Year International Chat Experience Mandatory Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Call Arya @ 7307122569 Whatsapp : 9721919721 Job Description & Specifications: 1: Graduate/UG With Min 1 Year Exp in Customer Support - International Chat 2: Candidates need to support customer queries through Chat Support 3: Process Deals with a Leading US Based Telecom Company 4: Excellent English Proficiency Required (Spoken and Written) 5: Candidate Must Not Have Any Exams in the Next 6 Months 6: Rostered Shifts 7: 2 Week offs (Rostered) 8: 5 Days Working 9: Sal Max 38K 10: Incentives 2.5K (Performance Based) 11: Cabs During odd hours (7 pm to 7 am)

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1 - 5 years

2 - 5 Lacs

New Delhi, Gurugram, Delhi / NCR

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Hiring for Leading ITES Company In Gurgaon/Noida for Customer Support Requirements: Min 1 Year BPO/Customer Service Experience Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 4 Pm Call : 78988 22545 Whatsapp Your CV @ 9721919721 Job Details: 1: Graduate/UG With Min 1 Year Exp in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Rotational Shifts 4: Customer Support 5: 5 Days Working 6: Max 5.8 LPA 7: Excellent Communication Skills 8: Immediate Joiners Preferred

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1 - 5 years

2 - 3 Lacs

Chennai

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We Are Hiring Freshers For Customer Support Role With Leading ITES Company. ( Immediate Joining) Job Location : Chennai Exp : 0-4 Years Sal : 2.8- 4 LPA Pls Apply Through Naukri, We Shall Call Back The Relevant Profiles Language : Proficient in English (Read + Write + Speak ) Roles and Responsibilities Provide customer support through phone calls, emails, or chats to resolve customer queries and concerns. Handle customer complaints and feedback in a professional manner, escalating issues when necessary. Maintain accurate records of all interactions with customers using CRM software. Collaborate with internal teams to resolve complex customer issues. Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate. To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Sr Associate Position in Chennai Search : Customer Support Chennai (Job Code # 60) b) For Associate Position in Chennai Search : Customer Support Chennai (Job Code # 59)

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- 5 years

3 - 8 Lacs

Noida, Gurgaon/Gurugram, Delhi / NCR

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Hiring for/ Customer service / collections / sales (Only Voice) Location: Gurgaon/Noida Graduate / Undergraduate / Freshers Are Also Eligible For this Candidates should have Excellent communication skills. Sal up-to :- 9Lpa Rotational shifts , Rotational week offs, WFO ONLY Applicant should have 1 year of International BPO experience in voice Back end, Blended, & operations experience will not be counted NOTE: WE ARE ONLY HIRING FOR VOICE PROCESS DO NOT CONTACT FOR NON-VOICE AND BACKEND PROFILES More details pls send me updated cv or call me HR:-Subhana CONTACT NO:- 8527620333 Call or WhatsApp your resume for the same.

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- 5 years

4 - 5 Lacs

Pune, Bengaluru

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Greetings from KVC CONSULTANTS LTD. HIRING FOR LEADING MNCs Candidates residing in Pune and Bangalore may apply for the same & outstation candidates need to relocate to Pune/Bengaluru . NOTE:- NEED IMMEDIATE JOINERS ONLY NEED EXCELLENT ENGLISH COMMUNICATION ANY ENGLISH COMMUNICATION COURSE FOR FRESHER'S WOULD BE PREFFERED FOR EXPERIENCED CANDIDATES NEED INTERNATIONAL EXPERIENCE ONLY Job Description Location :- Hinjewadi Phase - 2, Electronic City Process -- INTERNATIONAL Customer Support Voice Eligibility:- Graduates Freshers and Exp both can apply Salary :- Rs 4.5 LPA to 5.75LPA Working Days : -5 days working with Cab facility . ROLES AND RESPONSIBILITIES Customer Interaction : Engage with customers over phone calls to provide support, answer queries, and resolve issues in a professional and courteous manner. Address customer concerns and provide relevant solutions, ensuring satisfaction. Issue Resolution : Identify customer problems or concerns and offer timely and effective solutions. Escalate complex issues to higher-level support teams when necessary while ensuring the customer is informed. Quality Assurance Compliance : Maintain high-quality standards in communication, ensuring accuracy, clarity, and professionalism in every call. Ensure calls meet internal quality and performance metrics (such as First Call Resolution, Customer Satisfaction, etc.). Performance Metrics : Meet or exceed performance metrics such as Average Handling Time (AHT), Customer Satisfaction (CSAT), and First Call Resolution (FCR). Continuously work towards improving personal and team performance through self-assessment and feedback. Handling Difficult Situations : Remain calm and professional when dealing with upset or irate customers, working towards de-escalating conflicts and resolving concerns. Offer empathetic solutions, ensuring a positive customer experience despite challenges. Customer Relationship Building : Build and maintain positive relationships with customers by providing exceptional service, leading to higher customer loyalty and retention. FOR THE INITIAL SCREENING ROUND --- PLS CALL ANY OF THE BELOW NUMBERS- or WhatsApp with resume and profile interested & location . Divya -- 9821182650 Areesha- 9628373763 Vanshika- 9628373762 Reba-9628373764 Thanks & Regards, DIVYA HR Team KVC CONSULTANTS LTD NO PLACEMENT CHARGES #HIRING #voice #bpo #customerservice #pune #international #magarpatta #cse

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1 - 6 years

1 - 4 Lacs

Gurgaon/Gurugram

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BPO Hiring For International Cell Phone Voice Process 4.00 LPA - Gurugram Grad/UG with 1Year Exp. with BpO B.E./B.TECH <60% & 1 Year Exp With BpO 9AM-9PM Shift 5 Day Cabs Call Dipankar@ 9650094552 Email CV@ jobsatsmartsource@gmail.com

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2 - 7 years

4 - 6 Lacs

Gurugram

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Hiring For International Blended Process - 5.80 LPA Gurugram Grad/ UG's/ B.Tech / B.E. - Min. 1 Yr. Customer Service Experience in Any Domain Must. 24/7 Shift 5 Days Cabs Call - Dipankar @ 9650094552 Email CV@ jobsatsmartsource@gmail.com

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1 - 6 years

4 - 5 Lacs

Gurugram

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Hiring For Email And Chat Banking Process - 5.20 LPA - GGN Grad/ B.E./ B.Tech/ - Min. 1 Yr. Experience in Customer Service is Must Any Domain 24/7 5 Days Cabs Call - Dipankar @ 9650094552 Email CV@ jobsatsmartsource@gmail.com

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1 - 6 years

1 - 3 Lacs

Gurgaon/Gurugram

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Hiring For Telecom Chat Process Grad Fresher 20K U/G & BE/ Btech 6 Months exp with International BpO Must 20K & UG /BE/Btech/ Grad with 1 year Exp Customer Service Any Domain 24K 5 Day Call-Dipankar@9650094552 Email@ jobsatsmartsource@gmail.com

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2 - 5 years

5 - 6 Lacs

Chennai

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Hi We are hiring for ITES Company for the Network Support Role (L1/L2 Position) Note : CCNA Certification is mandate Job Description: Provide first level support on both network outages and network-related projects. 2+ years of experience in Networking (LAN/ WAN & Security) Bachelor's Degree required; Cisco Certifications such as CCNA, CCNP is Required Demonstrable experience with Cisco Firewalls, Routers, Switches, Fortigate UTM and implementation experience of these devices. in .NET web framework 4.0 & 4.5 and object-oriented programming required. Deep knowledge with proven expertise of Cisco, Brocade networking products, Firewalls, Routers, Switches , Wifi (Cisco/Fortinet/Aruba), maintaining and troubleshooting Expertise in networking concepts such as IPLCs, Leased Lines, MPLS, TI/T3/ E1, VoIP, VPN tunnels etc. Provide 24x7 L1 network operational support of existing network, capacity planning, conduct infrastructure audits, configure security policies/VPNs Provide troubleshooting support to maintain all network systems and monitor them proactively to ensure that production downtime is minimized and SLAs are achieved Ensure an effective communication process is in place with all the stakeholders including vendors, server, voice and desktop support teams. Advanced level understanding of at least one of the following technologies and Intermediate level understanding of a secondary technology Storage (FC, ISCI, etc.) Concepts of Firewall / ACL / Load Balancer / Endpoint Security like McAfee / TrendMicro / Palo Alto Networks Skills / Symantec Linux/Windows Server To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Chennai Search : Job Code # 251

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1 - 4 years

3 - 5 Lacs

Noida, Gurugram, Delhi / NCR

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Hiring for Leading ITES Company In Gurgaon/Noida for Customer Support Requirements: Min 1 Year BPO/Customer Service Experience Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 4 Pm Call : 78988 22545 Whatsapp Your CV @ 9721919721 Job Details: 1: Graduate/UG With Min 1 Year Exp in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Rotational Shifts 4: Customer Support 5: 5 Days Working 6: Max 5.8 LPA 7: Excellent Communication Skills 8: Immediate Joiners Preferred

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1 - 5 years

3 - 5 Lacs

Noida, New Delhi, Gurugram

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Hiring for Leading ITES Company In Gurgaon for Blended Support Requirements: Min 1 Year International Chat Experience Mandatory Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Call Arya @ 7307122569 Whatsapp : 9721919721 Job Description & Specifications: 1: Graduate/UG With Min 1 Year Exp in Customer Support - International Chat 2: Candidates need to support customer queries through Chat Support 3: Process Deals with a Leading US Based Telecom Company 4: Excellent English Proficiency Required (Spoken and Written) 5: Candidate Must Not Have Any Exams in the Next 6 Months 6: Rostered Shifts 7: 2 Week offs (Rostered) 8: 5 Days Working 9: Sal Max 38K 10: Incentives 2.5K (Performance Based) 11: Cabs During odd hours (7 pm to 7 am)

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- 5 years

3 - 7 Lacs

Gurugram, Delhi / NCR

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Dear candidate We are hiring for a social media profile Graduate freshers can apply Salary ranges between 3.75ctc upto 4.75 ctc Non voice process- 27k in hand salary Both way cabs For more info Kennedy -9540721440 8750099665 8745821300

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6 - 9 years

8 - 12 Lacs

Bangalore Rural, Bengaluru

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Hi, We are hiring for the Leading ITES Company for Marketing Analytics Profile. Job Description: 3 years of specialized training and/or progressively responsible work-experience focused on process improvements, transformations and/or system implementations. Utilizing previous experience in CDPs (Customer data platforms) such as Adobe Experience Platform (RTCDP) or similar products; Having an enhanced understanding of customer profile segmentation and experience in 360 degree view of customers in CDP for further analytical processing and decision making; Showcasing proven track record of managing successful CDP implementation/management and delivering capabilities that drive business growth; Demonstrating work experience in data architecture and data modeling; preferably with experience working in CDP, CRM, paid media, social, and offline data; Ensuring an enhanced understanding of data-driven marketing, analytics and relevance / usage of real-time event data and associated attributes; Setting strategic direction and driving execution through collaboration with a cross-functional team; Demonstrating familiarity with CRM and Marketing Automation platforms (i.e. Salesforce Sales Cloud, Salesforce Marketing Cloud, etc.); Having extensive hands on expertise in implementing/administering Adobe Experience Cloud Products and marketing automation platforms and technologies; Ensuring an enhanced understanding of identity resolution components and the enabling technology i.e. profile merge rules, identity graph, identity service provider, etc.; Working with audience-based digital marketing strategy either at an agency or brand; Driving project management through a full lifecycle, including the ability to prioritize, sequence, execute and deliver projects on time and on budget; Translating business requirements and objectives into segmentation strategies and audience building logic; Owning Adobe AEP and driving proactive platform ownership that is directly aligned to the day-to-day delivery of marketing tactics, and closely connected to the other digital marketing teams to develop capabilities and manage technology roadmap; Having oversight of the CDP technology solution (e.g. oversee steady state support teams, interact with business owner, plan for break / fix and other enhancements / maintenance); Driving how customer and prospect information is unified across sales, marketing and service channels; Collaborating with Insights team to refine and optimize measurement process; Implementing and refining Adobe Products and marketing automation system; Collaborating with Marketing leadership to evolve the use of data within the marketing function allowing us to stay ahead, responding to clients in real-time, and limiting redundancy. Key Skills: a) 6+ years of experience with minimum 3 years of specialized training focused on process improvements or transformations b) Working experience with audience-based digital marketing strategy either at an agency or brand c) Demonstrating work experience in data architecture and data modeling d) Having oversight of the CDP technology solution e) Any Graduate To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Bangalore Search : Job Code # 515

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1 - 5 years

3 - 6 Lacs

Pune, Bengaluru

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Greetings from KVC CONSULTANTS LTD. HIRING FOR LEADING ITES MNCs - INT Voice / Blended in Pune/Bangalore -- Candidates residing in Pune/Bangalore may apply for the same Job Description: PROFILE 1- Biggest MNC in India - Hinjewadi ( excellent English communication needed skills mandatory ) International voice process/Blended ELIGIBLE-- GRADUATES /UGs SALARY UPTO RS 4.9 LPA 5 DAYS WORKING-- 2 WEEK OFFS CABS AVAILABLE/ROTATIONAL SHIFTS International voice process/Blended (Viman Nagar) ELIGIBLE-- GRADUATES /UGs SALARY UPTO RS 6LPA 5 DAYS WORKING-- 2 WEEK OFFS CABS AVAILABLE/ROTATIONAL SHIFTS International voice process(Hinjewadi) ELIGIBLE-- GRADUATES WITH 1 YEAR OF INTERNATIONAL VOICE EXPERIENCE SALARY UPTO RS 5.75 LPA 5 DAYS WORKING-- 2 WEEK OFFS CABS AVAILABLE/ROTATIONAL SHIFTS ------------------------------------------------------------------------------------------------- PROFILE - 2 --- Leading ITES MNC in Electronic City- Bangalore INTERNATIONAL Customer Support Voice . ELIGIBLE-- GRADUATES WITH EXCELLENT ENGLISH NTERNATIONAL COMMUNICATION SKILLS SALARY UPTO RS 4.5 LPA 5 DAYS WORKING-- 2 WEEK OFFS CABS AVAILABLE/ROTATIONAL SHIFTS Process 2- International voice process- ELIGIBLE-- GRADUATES WITH 1 YEAR OF INTERNATIONAL VOICE EXPERIENCE SALARY UPTO RS 5.75 LPA 5 DAYS WORKING-- 2 WEEK OFFS CABS AVAILABLE/ROTATIONAL SHIFTS -------------------------------------------------------------------------------------------------- FOR THE INITIAL SCREENING ROUND --- PLS CALL ANY OF THE BELOW NUMBERS- or WA with resume and profile interested & location . Divya 9821182650 Areesha 9628373763 Vanshika 9628373762 Reba 9628373764 ##KVC CONSULTANTS LTD## ##NO PLACEMENT CHARGES##

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Exploring WNS Jobs in India

WNS (Holdings) Limited is a global business process management company headquartered in Mumbai, India. With a strong presence in the country, there are numerous job opportunities available for individuals looking to work in the field of wns in India.

Top Hiring Locations in India

  1. Mumbai
  2. Pune
  3. Bengaluru
  4. Chennai
  5. Hyderabad

Average Salary Range

The average salary range for wns professionals in India varies based on experience level. Entry-level positions may start around INR 3-5 lakhs per annum, while experienced professionals can earn upwards of INR 10-15 lakhs per annum.

Career Path

Typically, a career in wns progresses as follows: - WNS Analyst - WNS Team Leader - WNS Manager - WNS Director

Related Skills

In addition to wns expertise, individuals in this field often possess skills such as data analysis, process improvement, project management, and communication skills.

Interview Questions

  • What is WNS and how does it benefit organizations? (basic)
  • Can you explain the difference between BPO and WNS? (medium)
  • How do you ensure accuracy and efficiency in wns processes? (medium)
  • Can you discuss a successful wns project you were involved in? (advanced)
  • How do you stay updated on industry trends related to wns? (basic)
  • Explain the importance of quality assurance in wns operations. (medium)
  • What strategies would you implement to optimize wns processes in a fast-paced environment? (advanced)
  • How do you prioritize tasks in a wns setting with multiple projects running simultaneously? (medium)
  • Describe a time when you had to handle a challenging wns situation and how you resolved it. (advanced)
  • What software tools are you proficient in for wns tasks? (basic)
  • How do you ensure compliance and security in wns operations? (medium)
  • Can you explain the role of automation in wns processes? (medium)
  • What metrics do you track to measure the success of wns initiatives? (medium)
  • How do you handle stakeholder communication in wns projects? (medium)
  • What are the key challenges faced by wns professionals in India? (basic)
  • Describe a time when you had to train a team member in wns processes. (medium)
  • How do you adapt to changes in wns regulations and standards? (medium)
  • Can you discuss the role of data analytics in wns decision-making? (medium)
  • What are the key performance indicators you focus on in wns operations? (medium)
  • How do you ensure confidentiality and data security in wns operations? (medium)
  • What are the common bottlenecks in wns processes and how do you address them? (medium)
  • How do you handle conflicts within a wns team? (medium)
  • Describe your experience with implementing process improvements in wns operations. (medium)
  • How do you prioritize customer satisfaction in wns services? (medium)

Closing Remark

As you explore job opportunities in the field of wns in India, remember to prepare thoroughly for interviews by familiarizing yourself with common questions and showcasing your expertise confidently. Best of luck in your job search!

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