Windows Image Deployment Engineer

Job Description

Role & responsibilities Windows Image Creation & Management: Design, build and maintain Windows OS images using MDT, SCCM or Intune. Customize and optimize images for performance, security and compatibility. Manage Windows Autopilot for seamless device provisioning. Manage Windows 365 (W365) Cloud PCs, including provisioning, updates, and policy enforcement. Deployment & Automation: Develop and implement automated deployment processes using Task Sequences, PowerShell and Intune policies. Deploy OS images to new and existing devices, ensuring minimal disruption. Manage Windows Servicing and upgrade processes from Windows 10 to Windows 11 using SCCM Troubleshoot and resolve image deployment failures and hardware compatibility issues. Configuration & Patch Management: Configure Group Policies (GPOs), security baselines and compliance settings for Windows environments. Manage Windows updates, patches and software distribution using WSUS, SCCM or Intune. Ensure adherence to corporate security and compliance policies. Device Lifecycle Management: Work closely with IT teams to support device refresh cycles and hardware rollouts. Integrate deployment solutions with Active Directory, Azure AD and Intune for seamless user experience. Support & Documentation: Provide Level 2/3 support for OS deployment-related issues. Maintain up-to-date technical documentation, SOPs and best practices. Collaborate with vendors and stakeholders for troubleshooting and process improvements.