Location: Remote or Hybrid Job Type: Full-time Experience: 1–5 years About the Role We’re looking for a smart, proactive, detail-oriented Operations & Executive Assistant to partner directly with senior management and keep our fast-growing business running smoothly. This is more than an assistant role—it’s a career launchpad. The right person can grow into operations, finance, or management leadership within 3–4 years. Key Responsibilities Purchasing & Logistics Prepare purchase orders for local deliveries and container shipments. Coordinate with vendors and logistics partners to ensure timely fulfilment. Finance & Administration Track and manage payment schedules. Maintain and follow up on credit notes. Assist with Xero reconciliation and data preparation for tax filings (training provided). Reporting & Analytics Generate accurate, brand-wise sales and performance reports from the Shopify backend. HR & Payroll Support Assist in payroll processing and maintain staff data and records. General Operations Support Handle ad-hoc administrative tasks to keep daily operations seamless. Qualifications & Skills 1–5 years’ experience as an Executive/Personal Assistant, Operations Coordinator, or Administrative Officer. Strong organisational and time-management abilities. Proficiency in Microsoft Excel/Google Sheets (must-have). Familiarity with Xero or similar accounting tools (training provided). Excellent written and verbal communication skills. Ability to multitask, prioritise, and work independently. Key Attributes Proactive, eager to learn, and solution-oriented. Discreet and trustworthy with sensitive information. Team player with leadership potential. About WHACK Sports Australia WHACK Sports is Australia’s fastest-growing specialist cricket/sports retailer, with flagship stores in Brisbane, Gold Coast and Melbourne, plus a thriving e-commerce presence. Our 30–40 person team delivers world-class expertise and innovative retail experiences to players from first-time juniors to elite professionals. Our culture is entrepreneurial, fast-moving, and growth-driven—ideal for people ready to take ownership and make an impact. What We Offer Career Growth: Clear path to senior operational or team-lead roles within 3–4 years. Learning Culture: Hands-on exposure to finance, logistics, HR, and analytics. Impactful Work: Direct collaboration with senior management in a dynamic, expanding organisation. Flexible/Hybrid Setup: Remote or hybrid options to suit your lifestyle. Global Exposure: Opportunity to travel to Australia for the right candidate. Work Schedule Early Start, Early Finish: 5:30 a.m.–3:30 p.m. IST, plus a half-day Saturday, aligning with Australian business hours. More Time for You: Enjoy free afternoons and evenings while working full-time.
Location: Remote or Hybrid Job Type: Full-time Experience: 15 years About the Role We're looking for a smart, proactive, detail-oriented Operations & Executive Assistant to partner directly with senior management and keep our fast-growing business running smoothly. This is more than an assistant roleit's a career launchpad. The right person can grow into operations, finance, or management leadership within 34 years. Key Responsibilities Purchasing & Logistics Prepare purchase orders for local deliveries and container shipments. Coordinate with vendors and logistics partners to ensure timely fulfilment. Finance & Administration Track and manage payment schedules. Maintain and follow up on credit notes. Assist with Xero reconciliation and data preparation for tax filings (training provided). Reporting & Analytics Generate accurate, brand-wise sales and performance reports from the Shopify backend. HR & Payroll Support Assist in payroll processing and maintain staff data and records. General Operations Support Handle ad-hoc administrative tasks to keep daily operations seamless. Qualifications & Skills 15 years experience as an Executive/Personal Assistant, Operations Coordinator, or Administrative Officer. Strong organisational and time-management abilities. Proficiency in Microsoft Excel/Google Sheets (must-have). Familiarity with Xero or similar accounting tools (training provided). Excellent written and verbal communication skills. Ability to multitask, prioritise, and work independently. Key Attributes Proactive, eager to learn, and solution-oriented. Discreet and trustworthy with sensitive information. Team player with leadership potential. About WHACK Sports Australia WHACK Sports is Australia's fastest-growing specialist cricket/sports retailer, with flagship stores in Brisbane, Gold Coast and Melbourne, plus a thriving e-commerce presence. Our 3040 person team delivers world-class expertise and innovative retail experiences to players from first-time juniors to elite professionals. Our culture is entrepreneurial, fast-moving, and growth-drivenideal for people ready to take ownership and make an impact. What We Offer Career Growth: Clear path to senior operational or team-lead roles within 34 years. Learning Culture: Hands-on exposure to finance, logistics, HR, and analytics. Impactful Work: Direct collaboration with senior management in a dynamic, expanding organisation. Flexible/Hybrid Setup: Remote or hybrid options to suit your lifestyle. Global Exposure: Opportunity to travel to Australia for the right candidate. Work Schedule Early Start, Early Finish: 5:30 a.m.3:30 p.m. IST, plus a half-day Saturday, aligning with Australian business hours. More Time for You: Enjoy free afternoons and evenings while working full-time.
As an Operations & Executive Assistant at WHACK Sports Australia, you will play a crucial role in partnering directly with senior management to ensure the smooth running of our fast-growing business. This position offers a career launchpad with opportunities to grow into operations, finance, or management leadership roles within 3-4 years. **Key Responsibilities:** - **Purchasing & Logistics** - Prepare purchase orders for local deliveries and container shipments. - Coordinate with vendors and logistics partners to ensure timely fulfillment. - **Finance & Administration** - Maintain and follow up on credit notes. - Assist with Xero reconciliation and data preparation for tax filings (training provided). - **Reporting & Analytics** - Generate accurate, brand-wise sales and performance reports from the Shopify backend. - **General Operations Support** - Handle ad-hoc administrative tasks to keep daily operations seamless. **Qualifications & Skills:** - 15 years experience as an Executive/Personal Assistant, Operations Coordinator, or Administrative Officer. - Strong organizational and time-management abilities. - Proficiency in Microsoft Excel/Google Sheets (must-have). - Familiarity with Xero or similar accounting tools (training provided). - Excellent written and verbal communication skills. - Ability to multitask, prioritize, and work independently. About WHACK Sports Australia: WHACK Sports is Australia's fastest-growing specialist cricket/sports retailer, with flagship stores in Brisbane, Gold Coast, and Melbourne, along with a thriving e-commerce presence. The culture at WHACK Sports is entrepreneurial, fast-moving, and growth-driven, providing an ideal environment for individuals ready to take ownership and make an impact. What We Offer: - Career Growth: Clear path to senior operational or team-lead roles within 3-4 years. - Learning Culture: Hands-on exposure to finance, logistics, HR, and analytics. - Impactful Work: Direct collaboration with senior management in a dynamic, expanding organization. - Flexible/Hybrid Setup: Remote or hybrid options to suit your lifestyle. - Global Exposure: Opportunity to travel to Australia for the right candidate. Work Schedule: - Early Start, Early Finish: 5:30 a.m. - 3:30 p.m. IST, plus a half-day Saturday, aligning with Australian business hours. - More Time for You: Enjoy free afternoons and evenings while working full-time.,
What You’ll Be Doing As the first point of contact for many of our customers, you’ll be responsible for ensuring every interaction is helpful, friendly, and fast. You’ll also support our team behind the scenes with admin and data-related tasks. Customer Support Duties Respond to customer emails promptly and professionally Chat with customers via our live webchat system Handle inquiries via Facebook and Instagram DMs Provide product information, assist with orders, returns, and delivery questions Admin & Data Entry Tasks Enter and update customer data accurately Assist with internal reports and general admin duties Support marketing and sales teams with basic coordination tasks What We’re Looking For Great written English and communication skills Friendly, patient, and solutions-focused attitude Confident using a computer and switching between multiple platforms Basic understanding of eCommerce or online shopping (bonus if you’ve used Shopify, Gmail, Meta Business Suite, or similar tools) Previous experience in customer service or admin (preferred but not essential) A genuine interest in sports or sporting goods is a big plus! Why Work With WHACK? Be part of a growing Aussie brand with a passionate team Learn about eCommerce, customer experience, and the sports retail industry Flexible hours and supportive work culture Opportunity to grow your role as you gain experience
In this role, you will be the initial point of contact for the customers, ensuring that each interaction is not only helpful but also friendly and efficient. Additionally, you will provide support to our team by handling administrative tasks and data-related responsibilities. **Customer Support Duties:** - Respond promptly and professionally to customer emails - Engage with customers through our live webchat system - Manage inquiries via Facebook and Instagram DMs - Offer product information, assist with orders, returns, and delivery queries **Admin & Data Entry Tasks:** - Accurately enter and update customer data - Aid in generating internal reports and carrying out general administrative tasks - Assist the marketing and sales teams with basic coordination activities **What We're Looking For:** - Excellent written English and communication skills - Possess a friendly, patient, and solutions-focused attitude - Comfortable using a computer and navigating multiple platforms - Basic knowledge of eCommerce or online shopping (experience with Shopify, Gmail, Meta Business Suite, or similar tools is a bonus) - Prior experience in customer service or administration is preferred but not mandatory - An authentic interest in sports or sporting goods is highly advantageous If you choose to work with WHACK, you will: - Become a part of a growing Australian brand with a team that is passionate about what they do - Gain insights into eCommerce, customer experience, and the sports retail industry - Enjoy flexible hours and a supportive work culture - Have the opportunity to expand your role as you acquire more experience.,
About the Role: We’re looking for a creative and reliable Video Editor with 1–2 years of experience to join our team. You will be responsible for transforming raw footage into polished, engaging content across short-form (reels) and long-form formats. Key Responsibilities: Edit raw video content into high-quality reels, YouTube videos, and other long-form formats Use Adobe Premiere Pro to cut, colour-correct, add transitions, audio, and graphics Maintain brand tone, pace, and creative consistency across all videos Work closely with the marketing/content team to meet deadlines and deliver engaging output Organise and manage video files for efficient workflow Requirements: 1–2 years of hands-on video editing experience Strong proficiency in Adobe Premiere Pro (must) Basic understanding of sound design, colour correction, and storytelling Ability to work with tight timelines and handle multiple projects Creativity, attention to detail, and a passion for digital content Bonus Skills (Preferable): Experience with After Effects or motion graphics Exposure to social media editing trends