The hotel reservation manager will be responsible for managing the reservation system, which includes ensuring that all bookings are accurately recorded and that guests are informed of any policies or procedures related to their stay. They will also be responsible for managing the room inventory, making sure that rooms are available for booking, and coordinating with other departments to ensure that rooms are clean and ready for guests. Duties and Responsibilities: Knowing the entire Reservation Procedure according to the International Hotel manual system. Responsible for Hotel and Local Reservations and Reservation – Links to Best World Wide. Allocate daily tasks to Reservations staff. Review reservations booked daily. Review arrival report daily. Responsible for the preparation of occupancy forecast. Responsible for training staff. Responsible for the implementation of policies and procedures. Responsible for recording Company/Travel Agent Rates both in the system and correspondence file. Liaise with the Sales Department in regards to occupancy, Rates Reservation Analysis. Identify Producing Accounts to ensure proper recognition by Reservation staff. Knowledgeable in hotel and guest room facilities/services and ensures reservations agents are equally knowledgeable. Responsible for various Production reports and supplies to each department concerned. Monitoring Telephone manners and general performance of reservations staff daily. Ensure special handling of repeat guests and very VIP guests. Observe and ensure that proper telephone manners are maintained at all times Monitors and coordinates group reservations activity with the Sales Department and Revenue Manager Follows up on tentative bookings and updates reservation status Reviews no-show and cancelled reservations and processes charges according to the hotel’s policy Review room blocking for Long Stay. Suites and special group requests. Supervising Group Reservations. Maintain cordial relations with commercial clients. Bring to the attention Front Office Manager when the hotel availability status is changed and prepare for necessary action. Responsible for work schedule Interested candidates may share your resume to recruit@jobsintourism.in or whatsapp 8136898513

● Suggesting Hotels for Particular destinations which have better service and markup. ● Comparing the contract rate, adhoc rate and B2B portals. ● Compare lowest buying rate with lowest Online B2C rates. ● Ensuring that the quote to guests is lower than Lowest online. ● In case our buying is higher than online, renegotiate with hotels/suppliers. ● Hotel Profiling & keeping a list of preferred Hotels for each destination(Kerala & different domestic destinations), updating our special rates in the system. ● Comparing the agent portals before sending the quote to the customer. ● Track conversion rates with Hotels. ● Track Destination performance. ● Upgrades from suppliers. ● Ensure confirmation at Hotels. ● Pre check in call done to Hotels. ● Incase of grievances mentioned by DTC, contact the hotel/supplier to sort it out. Or escalate the case to Manager. ● Support amendments in bookings. ● Check booking policies and Cancellation policies. ● Payout schedule update in WT system. ● If Customers have requested for new properties which are not in the system they have to search the properties which match the customer requirement and add base information into the system, trigger a request content team to collate the rest of the information about the property. ● During any interaction with the supplier or property tag relevant areas to the property all the room types. ● Check the quality of the factsheet of the hotel and request the content/ property team to update the latest data. ● Monthly calendar for Hotel products should be given to the social media team to create daily posters (everyday 01 product from each should be sent to the social media Team). ● Escalate to supplier when the Hotel Room is not good and ensure the refund from the supplier on a mutual terms and conditions Interested candidates may share your resume to recruit@jobsintourism.in or whatsapp 8136898513

WebCRS empowers aspiring travel entrepreneurs with the tools, support, and mentorship needed to build and grow their own travel brands. Our EDP is designed to help individuals turn their passion for travel into a thriving business. Role Summary: As a Sales team member for WebCRS, you will be responsible for identifying, engaging, and enrolling aspiring entrepreneurs into our Entrepreneurship Development Program. You’ll be the first point of contact for prospects, guiding them through the journey of understanding the value, benefits, and outcomes of joining our program. Key Responsibilities:Identify and qualify leads through outbound calls, emails, events, and social media. Explain the EDP offerings clearly and persuasively to prospects. Conduct one-on-one discovery calls to understand the prospect’s needs and align them with our EDP benefits. Follow up with leads systematically through CRM and ensure timely communication. Achieve monthly sales targets and conversion goals. Assist in onboarding enrolled entrepreneurs by coordinating with internal teams. Collect feedback and market insights from leads to improve pitch and program alignment. Maintain records of all communications and update the lead status daily. Required Skills & Qualifications:1–3 years of experience in consultative or solution-based sales Excellent communication and persuasion skills Strong understanding of customer needs, especially aspiring entrepreneurs. Basic tech-savviness to use CRM tools, Google Sheets, and video calls. Self-driven, energetic, and motivated by performance-based rewards.

We are looking for a passionate and experienced Senior Holiday Consultant to curate unforgettable holiday experiences for our clients. You will be responsible for crafting personalized holiday packages, managing end-to-end bookings, and providing expert advice across domestic and international destinations. The role also includes mentoring junior consultants and helping the team meet sales targets while ensuring high client satisfaction. Key Responsibilities: Understand client preferences, budgets, and interests to design customized holiday itineraries. Plan and book complete travel packages including flights, hotels, activities, transfers, travel insurance, and visas. Stay up to date with seasonal promotions, destination updates, and travel advisories. Handle inquiries via phone, email, WhatsApp, and walk-ins with professionalism and enthusiasm. Provide destination expertise and insider tips to enhance customer experiences. Follow up on leads, generate quotations, and close sales to meet individual and team targets. Manage changes, cancellations, refunds, and travel issues efficiently and empathetically. Build long-term client relationships through outstanding service and after-sales support. Support training and onboarding of junior team members. Maintain accurate records in CRM and booking systems. Coordinate with tour operators, DMCs, and other vendors for best deals and arrangements. Requirements: 4–6+ years of experience in holiday sales or leisure travel consulting. In-depth knowledge of domestic and international holiday destinations. Experience with travel booking platforms, GDS (optional), and CRM systems. Excellent verbal and written communication skills. Strong sales acumen and customer-focused approach. Ability to work independently and within a team. Good negotiation and problem-solving skills. Bachelor’s degree in Travel & Tourism, Hospitality, or related field preferred. Desirable Qualities: Passionate about travel and customer experiences. Capable of multitasking and handling peak season pressures. Creative in itinerary design and holiday planning. Positive attitude and proactive mindset.