Company Description Webbrains Technologies Private Ltd. is an Australian based IT firm with operations in India, providing a wide range of IT services globally. With a successful client base spanning over 42 countries, we specialize in web design, mobile app development, software solutions, and IT outsourcing services. Our expertise includes various technologies and we cater to industries such as healthcare, energy, finance, and more. Role Overview: We are seeking an experienced and dynamic Regional Sales Manager – Product Specialist to lead product sales in the assigned region. The ideal candidate will have a strong background in selling company products, building customer relationships, managing regional sales operations, and providing product expertise and demonstrations to clients. Key Responsibilities: Drive sales of company products within the assigned region to meet and exceed sales targets Serve as a product specialist, providing in-depth product knowledge, demonstrations, and technical support during the sales process Identify new business opportunities, generate leads, and convert prospects into long-term clients Develop and execute regional sales plans and strategies aligned with company objectives Build and nurture relationships with key clients, channel partners, distributors, and stakeholders Stay updated on product features, updates, and market trends to effectively position products in the market Prepare and present product presentations, competitive analysis, and proposals to clients Collaborate with the marketing, product, and operations teams for lead generation and client servicing Regularly track, analyze, and report sales performance and market insights to management Manage payment collections and ensure timely order fulfillment Train and guide regional sales team members (if applicable) on product knowledge and sales techniques Travel extensively within the assigned region for client visits, product demos, and business development activities Requirements: 4-8 years of proven experience in product sales and regional sales management Strong product knowledge and the ability to explain complex product features in simple, customer-friendly terms Exceptional communication, presentation, and negotiation skills Experience in B2B/B2C product sales, depending on your product type Ability to strategize, plan, and independently drive sales activities in the assigned region Familiarity with CRM software and reporting tools Willingness to travel extensively within the region Preferred Industry Background: [IT Products / SaaS / FMCG / Industrial Equipment / Healthcare / Any other relevant industry] Show more Show less

Company Description Webbrains Technologies Private Ltd. is an Australian-based IT firm with developmental locations in India. The company provides a wide range of IT services to clients globally, with a successful client base spread over 42+ countries. Services include Web Designing & Development, Mobile Application Development, Custom Software Solutions, PHP Programming, E-Commerce Platforms, and more, catering to various industries such as Healthcare, Energy, Finance, and Manufacturing. Job Role Summary: We are looking for a dynamic and customer-focused Product Support Executive to join our team. The ideal candidate will be responsible for providing product demonstrations, understanding client queries, troubleshooting issues, and delivering appropriate solutions to ensure client satisfaction. Key Responsibilities: Conduct live product demonstrations for prospective and existing clients. Understand client requirements, queries, and issues related to the product. Provide timely, accurate, and effective solutions to clients via call, email, or in-person meetings. Act as the bridge between the client and the internal technical or product team for issue resolution and product improvements. Maintain records of client interactions, queries, feedback, and resolutions. Train clients on product features, updates, and functionalities when required. Prepare and share support reports and client feedback summaries with management. Contribute to the creation of support documentation and FAQs. Required Skills & Qualifications: Bachelor’s degree in any discipline (preferably IT, Business, or Management). Strong communication, interpersonal, and problem-solving skills. Experience in client support, product support, or technical support roles preferred. Ability to quickly understand product features and explain them to non-technical users. Proactive attitude with strong client handling and query resolution skills. Basic understanding of CRM and ticketing tools is an added advantage. Show more Show less