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Web Security Analyst Tier II

Web Security Analyst Tier II

Sectigo

0 - 10 years

7 - 8 Lacs

chennai

Posted:1 week ago| Platform:

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Skills Required

drupal content management coding wordpress billing javascript dns php html firewall

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a Web Security Analyst Tier II to join our growing global team at Sectigo.

The skilled Web Security Analyst Tier II specializes in malware remediation and is responsible for identifying and mitigating security risks associated with web-based malware and cyber threats. This individual primarily works on tickets that range from proactive website reviews to complex database infections in order to resolve malware infections, documenting every step, before composing an email to the customer advising on the steps that have been taken to clean malware as we'll as the steps the customer should take to combat future attacks.
This is a full-time and in-office position, working 5 days a week from our Chennai office at DLF IT Park, Manapakkam.

Here are the core functions, responsibilities, and expectations for this role:

Conduct Website and/or Web Server reviews, looking to identify new malware trends and remediate active malware infections.
Perform website patches for XSS and/or SQLi vulnerabilities.
Review components of a website (Plugins, Themes, Extensions, Addons, etc) to identify opportunities to harden against future attacks.
Detailed documentation of all work completed and observations during the review process.
Attention to detail and excellent written skills are a must!
Write detailed and technical emails to non-technical customers outlining steps taken and steps the customer will need to take.
Monitor various ticket queues with the ability to prioritize tickets based on circumstances.
Monitor internal communication channels for questions from external teams (Billing, Sales) and Tier 1 support teams.
Make outbound calls to customers when the circumstances make sense.
Occasionally take escalated calls or chats that require Tier 3 involvement.
Occasionally create internal support documentation to be used by internal teams.
Other duties as assigned and related to the nature of this role and company initiatives. Qualifications

Education:

A bachelor s degree or relevant years of working experience in related fields is required. An advanced degree in related fields is strongly preferred.
Relevant certifications (eg, CISSP, CEH, GIAC) are a plus.

Experience:

Proficient computer skillset is required. Confidence with DNS, FTP, and hosting platforms is strongly preferred.
Current or prior experience in web security or a related area is strongly preferred.
Familiarity with web programming languages (eg, HTML, CSS, JavaScript), server-side technologies (eg, PHP, ASP.NET), and content management systems (eg, WordPress, Drupal) to identify and address security issues.
Strong knowledge of web security principles, common web vulnerabilities, and attack vectors.
Understanding of DNS, firewall technologies, and secure coding practices.

Ideal Candidate Profiles, Talents, and Desired Qualifications:

Strong problem-solving and analytical skills, with the ability to think critically and make quick decisions in high-pressure situations.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Willingness to learn and adapt to new technologies and software.
Excellent communication skills, both written and verbal, to effectively collaborate with technical and non-technical stakeholders.
Excellent documentation skills. All steps taken during a malware review process must be documented heavily.

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Web Security Analyst Tier II