WBO: RFRC - Trade Specialist - CARD

WBO RFRC - Portfolio Manager or

WBO: RFRC - Team Lead (NPH)

The Transaction banking operations department helps in managing the transaction in the banks. Transaction Banking (TB) can be defined as the set of instruments and services that a bank offers to trading partners to financially support their reciprocal exchanges of goods (e.g.trade), monetary flows (e.g., cash), or commercial papers (e.g., exchanges)

Retail Forex & Remittances Center handles the Retail ORM/Retail IRM/Corporate Card/TCDC Remittances and routing of SWIFT messages ect.

• Ensure Cost Control for the FY and manage operational loss
• Handle customer Complaints and ensure adherence to prescribed TAT for customer centric clear transactions (non rejection cases)
• Ensure Error-free compliance of transactions and processing of retail forex transactions as well as SWIFT payments
• Implement Automation of Processes
• Ensure Reduction in number of audit irregularities & timely rectification and prompt reconciliation of GL heads.

Optimal qualification for success on the job is:

• Graduate/ MBA preferred
• Additional Certificate course related to Banking sector
• 03 to 10 years of Work Experience

For successful execution of the job, the candidate should possess the following:

• Knowledge of banking products and services
• Knowledge of regulatory guidelines and norms
• Good communication (both verbal and written) skill in both English and the local language
• Ability to manage complex client situations
• Ability to manage risk and uncertainty for self and team within a dynamic priority-setting environment

Ability to handle pressure and meet deadlines