We're Hiring: Team Lead – AR (Accounts Receivable) Location: Cochin & Coimbatore (Work from Office Only) Open Positions: 4 Experience Required: 5+ years in US Healthcare RCM, including 2+ years in managing teams/processes About the Role We’re looking for highly driven and experienced Team Leads to join our AR (Accounts Receivable) team. In this leadership role, you'll be responsible for overseeing a team of 30+ AR associates, ensuring smooth day-to-day operations, and delivering excellence in US Healthcare Revenue Cycle Management (RCM). Key Responsibilities Lead and manage a team of 30+ AR associates to ensure high performance. Distribute daily work volumes and ensure adherence to client SLAs & turnaround times . Support production and delivery for client-specific RCM processes and projects. Troubleshoot and resolve workload-related challenges to ensure timely outcomes. Conduct regular quality assurance reviews to maintain service excellence. Set performance goals, delegate tasks, and monitor execution for efficiency. Analyze and track team metrics to drive continuous improvement . Identify training needs and deliver targeted coaching to enhance team capabilities. Collaborate with quality auditors to ensure compliance and improve quality scores. Handle client escalations and ensure complete client satisfaction. Demonstrate expertise in end-to-end RCM , particularly AR and denial management . Candidate Profile: Qualifications & Experience Education: Bachelor’s degree or equivalent. Experience: Minimum 5 years in US Healthcare RCM At least 2 years in a Team Leader / Process Coach / Team Coach role Current designation should reflect team leadership (Immediate joiners preferred) Deep understanding of AR processes, denial management, and payer-specific guidelines. Strong communication and interpersonal skills for managing both teams and clients. Ability to analyze KPIs and improve team and process performance. Proficient in AR management software/tools, and experienced with HIPAA compliance . Familiarity with insurance billing , payer contracts , and medical coding (CPT / ICD-10) . Advanced Excel and reporting skills for data tracking and decision-making. Able to adapt to dynamic client needs and shifting healthcare industry standards. Why Join Us? At Wave Online Infoway , we’re transforming healthcare through cutting-edge RCM solutions. Join a team where your leadership drives impact, innovation, and growth. Apply Now or Reach Out For more information, connect with our recruitment team: Rajalakshmi Kannan – 9526017766 | rajalakshmi@wavehca.com Nasiya – +91 85902 01716 | nasiya@wavehca.com Modhimol PN – 8590201718 | modhimol@wavehca.com Anagha J D – 9526019966 | anagha@wavehca.com Wave Online Infoway Empowering healthcare through expert RCM solutions
As a Team Lead in AR (Accounts Receivable) at Wave Online Infoway, you will play a crucial role in overseeing a team of 30+ AR associates and ensuring the smooth day-to-day operations of US Healthcare Revenue Cycle Management (RCM). With a minimum of 5 years of experience in US Healthcare RCM, including at least 2 years in managing teams/processes, you will lead by example and drive excellence in client-specific RCM processes and projects. Your responsibilities will include leading and managing the AR team to achieve high performance levels, distributing daily work volumes to meet client SLAs, and providing support for production and delivery. You will troubleshoot challenges, conduct quality assurance reviews, set performance goals, and analyze team metrics to drive continuous improvement. Additionally, identifying training needs, collaborating with quality auditors for compliance, and handling client escalations will be part of your daily tasks. To excel in this role, you should possess a Bachelor's degree or equivalent qualification, along with strong communication and interpersonal skills. Your ability to analyze KPIs, proficiency in AR management software/tools, and experience with HIPAA compliance will be essential. Moreover, your advanced Excel and reporting skills will aid in data tracking and decision-making, enabling you to adapt to dynamic client needs and changing industry standards effectively. Joining Wave Online Infoway means being part of a team that is dedicated to transforming healthcare through innovative RCM solutions. Your leadership will drive impact, innovation, and growth in an environment that values excellence and client satisfaction. For more information or to apply for this role, please reach out to our recruitment team: Rajalakshmi Kannan - 9526017766 | rajalakshmi@wavehca.com Nasiya - +91 85902 01716 | nasiya@wavehca.com Modhimol PN - 8590201718 | modhimol@wavehca.com Anagha J D - 9526019966 | anagha@wavehca.com Join us at Wave Online Infoway and empower healthcare through expert RCM solutions.,