We're Hiring: Team Lead – AR (Accounts Receivable) Location: Cochin & Coimbatore (Work from Office Only) Open Positions: 4 Experience Required: 5+ years in US Healthcare RCM, including 2+ years in managing teams/processes About the Role We’re looking for highly driven and experienced Team Leads to join our AR (Accounts Receivable) team. In this leadership role, you'll be responsible for overseeing a team of 30+ AR associates, ensuring smooth day-to-day operations, and delivering excellence in US Healthcare Revenue Cycle Management (RCM). Key Responsibilities Lead and manage a team of 30+ AR associates to ensure high performance. Distribute daily work volumes and ensure adherence to client SLAs & turnaround times . Support production and delivery for client-specific RCM processes and projects. Troubleshoot and resolve workload-related challenges to ensure timely outcomes. Conduct regular quality assurance reviews to maintain service excellence. Set performance goals, delegate tasks, and monitor execution for efficiency. Analyze and track team metrics to drive continuous improvement . Identify training needs and deliver targeted coaching to enhance team capabilities. Collaborate with quality auditors to ensure compliance and improve quality scores. Handle client escalations and ensure complete client satisfaction. Demonstrate expertise in end-to-end RCM , particularly AR and denial management . Candidate Profile: Qualifications & Experience Education: Bachelor’s degree or equivalent. Experience: Minimum 5 years in US Healthcare RCM At least 2 years in a Team Leader / Process Coach / Team Coach role Current designation should reflect team leadership (Immediate joiners preferred) Deep understanding of AR processes, denial management, and payer-specific guidelines. Strong communication and interpersonal skills for managing both teams and clients. Ability to analyze KPIs and improve team and process performance. Proficient in AR management software/tools, and experienced with HIPAA compliance . Familiarity with insurance billing , payer contracts , and medical coding (CPT / ICD-10) . Advanced Excel and reporting skills for data tracking and decision-making. Able to adapt to dynamic client needs and shifting healthcare industry standards. Why Join Us? At Wave Online Infoway , we’re transforming healthcare through cutting-edge RCM solutions. Join a team where your leadership drives impact, innovation, and growth. Apply Now or Reach Out For more information, connect with our recruitment team: Rajalakshmi Kannan – 9526017766 | rajalakshmi@wavehca.com Nasiya – +91 85902 01716 | nasiya@wavehca.com Modhimol PN – 8590201718 | modhimol@wavehca.com Anagha J D – 9526019966 | anagha@wavehca.com Wave Online Infoway Empowering healthcare through expert RCM solutions
As a Team Lead in AR (Accounts Receivable) at Wave Online Infoway, you will play a crucial role in overseeing a team of 30+ AR associates and ensuring the smooth day-to-day operations of US Healthcare Revenue Cycle Management (RCM). With a minimum of 5 years of experience in US Healthcare RCM, including at least 2 years in managing teams/processes, you will lead by example and drive excellence in client-specific RCM processes and projects. Your responsibilities will include leading and managing the AR team to achieve high performance levels, distributing daily work volumes to meet client SLAs, and providing support for production and delivery. You will troubleshoot challenges, conduct quality assurance reviews, set performance goals, and analyze team metrics to drive continuous improvement. Additionally, identifying training needs, collaborating with quality auditors for compliance, and handling client escalations will be part of your daily tasks. To excel in this role, you should possess a Bachelor's degree or equivalent qualification, along with strong communication and interpersonal skills. Your ability to analyze KPIs, proficiency in AR management software/tools, and experience with HIPAA compliance will be essential. Moreover, your advanced Excel and reporting skills will aid in data tracking and decision-making, enabling you to adapt to dynamic client needs and changing industry standards effectively. Joining Wave Online Infoway means being part of a team that is dedicated to transforming healthcare through innovative RCM solutions. Your leadership will drive impact, innovation, and growth in an environment that values excellence and client satisfaction. For more information or to apply for this role, please reach out to our recruitment team: Rajalakshmi Kannan - 9526017766 | rajalakshmi@wavehca.com Nasiya - +91 85902 01716 | nasiya@wavehca.com Modhimol PN - 8590201718 | modhimol@wavehca.com Anagha J D - 9526019966 | anagha@wavehca.com Join us at Wave Online Infoway and empower healthcare through expert RCM solutions.,
Job Opportunity: AR Caller & Sr. AR Caller - US Healthcare (Physician Billing) Position: AR Caller & Sr. AR Caller No. of Openings: 50 Location: Coimbatore, Tamil Nadu, and Cochin, Kerala Job Type: Full-Time (Work from Office Only) Shift: Night Shift About Us: Wave Online Infoway [P] Ltd is a leading provider of US healthcare revenue cycle management (RCM) solutions. We are looking for experienced AR Callers and Senior AR Callers to join our growing team. If you have expertise in physician billing and accounts receivable processes, this is the perfect opportunity for you! Key Responsibilities: Make outbound calls to insurance companies to follow up on outstanding claims. Review and analyze claims for accuracy and timely resolution. Address and resolve billing issues, ensuring payment of outstanding claims. Maintain accurate documentation of all call activities as per company protocols. Achieve daily, weekly, and monthly targets for calls and collections. Collaborate with team members to address complex issues and improve processes. Qualifications: Minimum of 1 year of experience in AR calling within the US healthcare sector. Mandatory: Experience in physician billing and end-to-end RCM processes. Strong knowledge of accounts receivable and claims processing. Excellent communication and negotiation skills. Proficiency in billing software and electronic health record (EHR) systems. Ability to work in a night shift environment and meet deadlines. Detail-oriented with strong organizational and analytical abilities. Education: Any graduation. Fluency in English (both verbal and written). Experience Level: 1–5 years Why Join Us? Be part of a dedicated team providing top-notch AR services to our clients in the US healthcare sector. At Wave Online Infoway, we value professionalism, expertise, and a commitment to excellence. How to Apply: Coimbatore Contact: Simran Phone: 8675711211 Email: simran.k@wavehca.com Cochin Contact: Rajalakshmi Kannan Phone: 9526017766 Email: rajalakshmi@wavehca.com or nasiya@wavehca.com Join us in advancing healthcare RCM with innovation and dedication!
Job Summary The Manager – Physician Billing RCM Operations is responsible for overseeing all operational, administrative, and project-related functions supporting Wave Online’s physician billing business unit in Kochi. This role leads multispecialty RCM teams handling charge entry, payment posting, credentialing coordination, AR follow-up, denial management, and client communications. The Manager ensures operational excellence, client satisfaction, financial performance, and seamless execution of RCM workflows across the business unit. Key Responsibilities Operational Leadership & Business Administration Direct day-to-day operations for multispecialty physician billing teams including charge entry, coding coordination, billing, payment posting, and AR follow-up. Oversee compensation planning, budgeting, expense management, and operational KPIs. Serve as point of escalation for complex billing, operational challenges, and payer issues. Maintain smooth facility operations and support for onsite/remote/hybrid workforce. Physician Billing RCM Management Ensure accurate, timely processing of charges, payments, adjustments, and patient balances across various specialties (e.g., internal medicine, radiology, cardiology, ortho, urgent care, etc.). Oversee claim creation, clearinghouse rejections, payer edits, insurance verification, and credentialing coordination. Lead AR and denial management teams to improve recovery rates and reduce aging. Identify payer trends, compliance risks, and opportunities for improvement. Client Management & Customer Experience Maintain strong communication with clients, resolving escalations and providing performance insights. Respond quickly to client inquiries, operational questions, and requests for information. Monitor client SLAs, revenue trends, AR performance, and service quality. Support onboarding of new physician groups and ensure smooth transitions into production. Process Improvement & Scalability Implement process improvements to increase accuracy, reduce denials, and strengthen billing performance. Standardize physician billing workflows and documentation best practices. Optimize cross-team collaboration between coding, billing, AR, credentialing, and reporting teams. Scale workforce to support new accounts and high-volume specialties. Project Management & Strategic Initiatives Lead cross-functional projects to enhance efficiency, compliance, and client outcomes. Collaborate with leadership on automation, reporting enhancements, and strategic growth initiatives. Ensure compliance with payer guidelines, CMS rules, and specialty-specific billing requirements. People Leadership & Team Development Identify, recruit, and retain high-performing RCM talent. Set clear team and individual KPIs for accuracy, productivity, and turnaround time. Allocate workload to maximize skills and capacity of each team member. Deliver ongoing coaching, training, and performance development. Address performance issues promptly and professionally. Promote team spirit, recognition, and transparent communication on progress and expectations. Required Skills & Competencies Strong understanding of multispecialty physician billing , CPT/HCPCS, modifiers, payer rules, and denial codes. Experience managing charge entry, payment posting, credentialing workflows, and AR/denials for physician practices. Excellent client-handling, communication, and problem-solving skills. Ability to analyze KPIs, financial performance, denial trends, payer reimbursement patterns, and operational data. Strong leadership, team management, and project execution capability. Qualifications Bachelor’s degree in Business, Healthcare Administration, or related field (preferred). Completion of medical billing training or equivalent practical experience is required. 12+ years relevant experience in medical billing/physician RCM (preferred). 5+ years hands-on billing experience including charge posting, payment posting, eligibility, and insurance follow-up. 4–7 years leadership experience managing RCM teams (mandatory). Exposure to multiple EHR/PM systems (Athena, eClinicalWorks, NextGen, Kareo, AdvancedMD, Epic, etc.) is a strong plus. Why Join Wave Online? Be part of a fast-growing global RCM organization. Lead high-impact teams and influence client financial outcomes. Competitive compensation and growth opportunities. Innovation-driven environment with strong leadership support.
Job Summary The Manager Physician Billing RCM Operations is responsible for overseeing all operational, administrative, and project-related functions supporting Wave Online's physician billing business unit in Kochi. This role leads multispecialty RCM teams handling charge entry, payment posting, credentialing coordination, AR follow-up, denial management, and client communications. The Manager ensures operational excellence, client satisfaction, financial performance, and seamless execution of RCM workflows across the business unit. Key Responsibilities Operational Leadership & Business Administration Direct day-to-day operations for multispecialty physician billing teams including charge entry, coding coordination, billing, payment posting, and AR follow-up. Oversee compensation planning, budgeting, expense management, and operational KPIs. Serve as point of escalation for complex billing, operational challenges, and payer issues. Maintain smooth facility operations and support for onsite/remote/hybrid workforce. Physician Billing RCM Management Ensure accurate, timely processing of charges, payments, adjustments, and patient balances across various specialties (e.g., internal medicine, radiology, cardiology, ortho, urgent care, etc.). Oversee claim creation, clearinghouse rejections, payer edits, insurance verification, and credentialing coordination. Lead AR and denial management teams to improve recovery rates and reduce aging. Identify payer trends, compliance risks, and opportunities for improvement. Client Management & Customer Experience Maintain strong communication with clients, resolving escalations and providing performance insights. Respond quickly to client inquiries, operational questions, and requests for information. Monitor client SLAs, revenue trends, AR performance, and service quality. Support onboarding of new physician groups and ensure smooth transitions into production. Process Improvement & Scalability Implement process improvements to increase accuracy, reduce denials, and strengthen billing performance. Standardize physician billing workflows and documentation best practices. Optimize cross-team collaboration between coding, billing, AR, credentialing, and reporting teams. Scale workforce to support new accounts and high-volume specialties. Project Management & Strategic Initiatives Lead cross-functional projects to enhance efficiency, compliance, and client outcomes. Collaborate with leadership on automation, reporting enhancements, and strategic growth initiatives. Ensure compliance with payer guidelines, CMS rules, and specialty-specific billing requirements. People Leadership & Team Development Identify, recruit, and retain high-performing RCM talent. Set clear team and individual KPIs for accuracy, productivity, and turnaround time. Allocate workload to maximize skills and capacity of each team member. Deliver ongoing coaching, training, and performance development. Address performance issues promptly and professionally. Promote team spirit, recognition, and transparent communication on progress and expectations. Required Skills & Competencies Strong understanding of multispecialty physician billing , CPT/HCPCS, modifiers, payer rules, and denial codes. Experience managing charge entry, payment posting, credentialing workflows, and AR/denials for physician practices. Excellent client-handling, communication, and problem-solving skills. Ability to analyze KPIs, financial performance, denial trends, payer reimbursement patterns, and operational data. Strong leadership, team management, and project execution capability. Qualifications Bachelor's degree in Business, Healthcare Administration, or related field (preferred). Completion of medical billing training or equivalent practical experience is required. 12+ years relevant experience in medical billing/physician RCM (preferred). 5+ years hands-on billing experience including charge posting, payment posting, eligibility, and insurance follow-up. 47 years leadership experience managing RCM teams (mandatory). Exposure to multiple EHR/PM systems (Athena, eClinicalWorks, NextGen, Kareo, AdvancedMD, Epic, etc.) is a strong plus. Why Join Wave Online Be part of a fast-growing global RCM organization. Lead high-impact teams and influence client financial outcomes. Competitive compensation and growth opportunities. Innovation-driven environment with strong leadership support.
WE’RE HIRING – Senior Full Stack Engineer (Python + Angular) 📍 Kochi, Kerala | On-site 🌐 Wave Online Infoway(p) Ltd 💼 Experience: 4+ Years Wave Online is expanding our core engineering team, and we’re looking for a Senior Full Stack Engineer who can take full ownership of both backend and frontend systems. This is a high-impact role where you’ll help architect scalable platforms used across the U.S. healthcare ecosystem. 🔧 Tech Stack You’ll Work With Backend: Python, FastAPI/ASGI, asyncio, concurrency Frontend: Angular, TypeScript, RxJS Database: MongoDB (schema design, indexing, optimization) DevOps: Docker, CI/CD, Bash, containerization & release automation 🎯 What You Will Own Architect and evolve backend services, APIs, and async worker/queue systems Build highly-responsive Angular applications and optimize complex RxJS flows Drive and enhance CI/CD pipelines , deployment workflows, and cloud/container strategies Ensure platform reliability, performance, and scalability Mentor junior engineers and uplift engineering culture, practices, and code quality 🧩 We’re Looking For Strong hands-on expertise with Python (FastAPI/asyncio) & Angular Solid understanding of concurrency, event loops, async design patterns Expert-level RxJS skills Proven experience in MongoDB indexing, schema design & performance tuning Strong command over Linux, Bash scripting, debugging, and system-level problem solving A passion for writing clean, scalable, maintainable code 🌟 Why Join Wave Online? Opportunity to own full-stack architecture from day one Work on mission-critical healthcare platforms powering RCM & AI-driven workflows Build scalable systems adopted by U.S. health organizations Collaborative, fast-paced engineering culture with room to experiment, innovate & lead Be part of a rapidly growing global company with strong leadership and a clear roadmap 📩 Interested? Let’s Talk! Send your resume or reach out directly: 👩💼 Modhimol – modhimol@wavehca.com | +91 85902 01718 👨💼 Sulaiman – sulaiman@wavehca.com | +91 95260 19966 👩💼 Rajalakshmi – rajalakshmi@wavehca.com | +91 95260 17766
As a Senior Full Stack Engineer at Wave Online Infoway(p) Ltd in Kochi, Kerala, you will play a crucial role in owning both the backend and frontend systems, contributing to the scalability of platforms used in the U.S. healthcare ecosystem. **Key Responsibilities:** - Architect and evolve backend services, APIs, and async worker/queue systems - Build highly-responsive Angular applications and optimize complex RxJS flows - Drive and enhance CI/CD pipelines, deployment workflows, and cloud/container strategies - Ensure platform reliability, performance, and scalability - Mentor junior engineers and uplift engineering culture, practices, and code quality **Qualifications Required:** - Strong hands-on expertise with Python (FastAPI/asyncio) & Angular - Solid understanding of concurrency, event loops, async design patterns - Expert-level RxJS skills - Proven experience in MongoDB indexing, schema design & performance tuning - Strong command over Linux, Bash scripting, debugging, and system-level problem solving - A passion for writing clean, scalable, maintainable code If you join Wave Online, you will have the opportunity to own full-stack architecture from day one, work on mission-critical healthcare platforms, build scalable systems adopted by U.S. health organizations, and be part of a collaborative, fast-paced engineering culture with room to experiment, innovate, and lead. If this sounds like the right fit for you, reach out directly to Modhimol at modhimol@wavehca.com, Sulaiman at sulaiman@wavehca.com, or Rajalakshmi at rajalakshmi@wavehca.com. Let's talk and explore this exciting opportunity!,
As a Senior Full Stack Engineer at Wave Online Infoway(p) Ltd, you will be responsible for taking ownership of both backend and frontend systems. Your role will involve architecting scalable platforms used across the U.S. healthcare ecosystem. **Key Responsibilities:** - Architect and evolve backend services, APIs, and async worker/queue systems - Build highly-responsive Angular applications and optimize complex RxJS flows - Drive and enhance CI/CD pipelines, deployment workflows, and cloud/container strategies - Ensure platform reliability, performance, and scalability - Mentor junior engineers and uplift engineering culture, practices, and code quality **Qualifications Required:** - Strong hands-on expertise with Python (FastAPI/asyncio) & Angular - Solid understanding of concurrency, event loops, async design patterns - Expert-level RxJS skills - Proven experience in MongoDB indexing, schema design & performance tuning - Strong command over Linux, Bash scripting, debugging, and system-level problem solving - A passion for writing clean, scalable, maintainable code If you join Wave Online, you will have the opportunity to own full-stack architecture from day one. You will work on mission-critical healthcare platforms powering RCM & AI-driven workflows, and build scalable systems adopted by U.S. health organizations. The company offers a collaborative, fast-paced engineering culture with room to experiment, innovate & lead. You will be part of a rapidly growing global company with strong leadership and a clear roadmap. If you are interested in this role, feel free to send your resume or reach out directly to Modhimol at modhimol@wavehca.com, Sulaiman at sulaiman@wavehca.com, or Rajalakshmi at rajalakshmi@wavehca.com. Let's talk and explore this exciting opportunity!,