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6.0 - 8.0 years
0 Lacs
gurugram, haryana, india
On-site
Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what's next. Let's define tomorrow, together. Description At United, we have some of the best aircraft in the world. Our Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they're well taken care of and ready to get our customers to their desired destinations. If you're ready to work on our planes, join our Tech Op...
Posted 1 week ago
2.0 - 6.0 years
0 Lacs
pune, maharashtra
On-site
As an Assistant Service Manager, you will play a crucial role in the Service team by overseeing day-to-day service operations at the dealership or regional level. Your primary responsibilities include: - Interacting with customers to address and resolve complaints - Coordinating with service engineers and technicians for repairs - Ensuring customer satisfaction through effective communication and timely service - Monitoring service ticket status and managing escalations - Following up with customers using CRM tools such as Zoho or Salesforce - Analyzing service data to generate reports for performance tracking - Training and guiding junior service staff on technical troubleshooting and custo...
Posted 2 weeks ago
5.0 - 9.0 years
0 Lacs
hyderabad, telangana
On-site
You will be responsible for the functional design, configuration, and deployment of the SAP Service Cloud V2 solution, ensuring effective service request management, knowledge base utilization, and seamless process flow with FSM and S/4HANA CS. Key Responsibilities: - Configure and customize SAP Service Cloud V2, including Ticket Management, Service Order Processing, Knowledge Base, and Service Catalog. - Conduct workshops for requirements gathering, perform fit/gap analysis, and document functional specifications for the Service domain. - Configure workflows, queues, routing rules, and email channels for service ticket handling. - Work closely with the FSM Functional Consultant to ensure a ...
Posted 3 weeks ago
8.0 - 12.0 years
0 Lacs
india
On-site
Area Service Manager Job Title: Area Service Manager Location: Jaipur, Rajasthan Type: Full time Regional Service Key Roles & Responsibilities: Qualifications, Experience & Skills: ? Bachelor's degree in Mechanical/Automobile Engineering or related field. ? 812 years of after-sales service experience in the two-wheeler or EV industry, with at least 35 years in a multi-location management role. ? Strong knowledge of EV systems, diagnostics, and repair processes. ? Proven ability to manage warranty processes, inventory control, and service revenue targets. ? Data-driven approach to tracking service productivity and customer satisfaction. ? Excellent leadership, communication, and problem-solvi...
Posted 4 weeks ago
0.0 years
0 Lacs
thiruvananthapuram, kerala
On-site
Job Title: Area Service Manager An exciting opportunity for fresh engineering graduates from premier institutes to begin their career journey with Ola Electric as an Area Service Manager . Key Roles & Responsibilitie s:? Oversee after-sales service operations for Ola Electric's scooters and Roadster model motorbikes across multiple Experience Centers and service hubs in the assigned are a.? Manage and control parts inventory variance within the assigned are a.? Drive targeted monthly revenue from service operations, accessories, and value-added offerin gs? Achieve targeted daily service productivity per Service Centr e.? Implement measures to reduce monthly escalations at each service cente ...
Posted 2 months ago
2.0 - 6.0 years
0 Lacs
pune, maharashtra
On-site
As an Assistant Service Manager, you will play a crucial role in the Service team by overseeing day-to-day service operations at the dealership or regional level. Your primary responsibilities will include: - Interacting with customers to address and resolve complaints - Coordinating with service engineers and technicians for repairs - Ensuring customer satisfaction through effective communication and timely service You will be responsible for: - Monitoring service ticket status - Managing escalations - Following up with customers using CRM tools such as Zoho or Salesforce Additionally, you will: - Analyze service data to generate reports for performance tracking - Train and guide junior ser...
Posted 3 months ago
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