WARRANTY IN CHARGE

• Establish and implement warranty-related policies and procedures
• Manage warranty processes, claims, and daily warranty operations
• Analyze and evaluate warranty data and claims to determine validity, accuracy, and eligibility
• Inspect defective products and other issues by gathering relevant data
• Manage and monitor warranty databases to maintain accurate records
• Liaise and collaborate with customers, suppliers, and manufacturers to address and resolve warranty-related issues
• Produce regular reports and analyses on warranty claims and performance metrics
• Research and identify opportunities and strategies for efficient warranty claims processing
• Conduct audits to ensure compliance with warranty policies and standards
• Provide guidance, leadership, and training to team members on warranty processes
• Administer warranty costs and budgets, including forecasting and expenses
• Monitor and ensure customer satisfaction with warranty service
• Collaborate with customer service, quality assurance, and product development teams on identifying and resolving recurring issues
• Stay updated on developments and innovations in the warranty industry

Job Types: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹17,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Schedule:

• Day shift

Supplemental Pay:

• Performance bonus

Experience:

• total work: 1 year (Preferred)

Work Location: In person