Establish and implement warranty-related policies and procedures Manage warranty processes, claims, and daily warranty operations Analyze and evaluate warranty data and claims to determine validity, accuracy, and eligibility Inspect defective products and other issues by gathering relevant data Manage and monitor warranty databases to maintain accurate records Liaise and collaborate with customers, suppliers, and manufacturers to address and resolve warranty-related issues Produce regular reports and analyses on warranty claims and performance metrics Research and identify opportunities and strategies for efficient warranty claims processing Conduct audits to ensure compliance with warranty policies and standards Provide guidance, leadership, and training to team members on warranty processes Administer warranty costs and budgets, including forecasting and expenses Monitor and ensure customer satisfaction with warranty service Collaborate with customer service, quality assurance, and product development teams on identifying and resolving recurring issues Stay updated on developments and innovations in the warranty industry Job Types: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹17,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Experience: total work: 1 year (Preferred) Work Location: In person
We are looking for an fresher/experienced candidate who can do following tasks; Sales reporting : Work with senior sales staff to create and maintain sales reports Sales training : Attend sales training and develop an understanding of the company's products and services Sales team support : Ensure salespeople understand and follow dealership policies and procedures Delivery : Establish and maintain standards for vehicle delivery to customers Customer satisfaction : Ensure customer satisfaction by professionally delivering vehicles to customers Visit client locations to meet and build relationships with potential and existing customers. Present and promote products or services, conducting demonstrations as needed. Handle customer inquiries and resolve complaints to ensure satisfaction. Sales & Revenue Generation: Identify new sales opportunities and generate leads through various methods like cold calling and client visits. Negotiate and close sales contracts and deals. Achieve and exceed assigned sales targets and quotas. Sales Strategy & Management: Develop and execute sales strategies to drive revenue growth. Build and maintain a strong pipeline of potential customers and manage the sales process. Prepare sales, needs analysis, and cost-benefit reports. Provide weekly and monthly sales reports and forecasts to management. Market Awareness: Conduct market research to understand customer needs and evaluate market trends. Monitor competitors' strategies and products to stay informed. Collaboration & Operations: Coordinate with the sales team and other internal departments to achieve sales objectives. Maintain updated customer records and databases, often using CRM software. Participate in trade shows and industry events to network and find new opportunities. Candidates within Mangalore city limits are preferred. Contact: 7022002866. Job Types: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹20,000.00 per month Experience: total work: 1 year (Preferred) Work Location: In person